Tag Results: Update

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Important Stuller Update on Cyber-Attack Response (12/3)

A Note from Stuller President Danny Clark: Same-Day Shipping Resumes for All In-Stock Items

Dear Stuller Customer,  We are happy to announce that today marks the return of same-day shipping on in-stock items. We are deep in inventory and you can place your orders with confidence at 1-800-877-7777, utilize Stuller.com, or chat with us. We cannot thank you enough for your patience these last read more…

Danny Clark A Letter from our President header

Important Stuller Update on Cyber-Attack Response (12/2)

A note from Stuller President Danny Clark: Business Information is Secure and Shipping Set to Resume Today

Dear Stuller Customer,   We deeply appreciate your patience and support over the last 72 hours. At Stuller, we have worked day and night since the cyber-attack to fully restore processes and services that you count on every day to meet your customers’ needs. Moment by moment, we are getting closer.  read more…

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Stuller Operations Have Been Impacted By A Cyber-Attack

A note from Stuller President Danny Clark: Cyber-Attack on Saturday Has Impacted Ordering Process, Phone Systems

 Dear Stuller Customer, This weekend, we experienced a cyber-attack early Saturday morning that has created a variety of operational issues for us. We cannot express enough how frustrated and disappointed we are that this had occurred at all – particularly during this crucial time for you. At Stuller, we deeply value read more…

Details on MatrixGold’s Newest Software Update

July 2020 Update includes changes to render abilities, animation studio

It seems like yesterday we released MatrixGold in September 2018. Today, we’re excited to announce the newest update, MatrixGold2019.3. We have worked to ensure MatrixGold meets the needs of every jeweler within this ever-changing industry. We want MatrixGold to be the right choice for all jewelers to help them on read more…

4 New CounterSketch Features to Boost Custom Design

Find out how the new CounterSketch update will benefit your business

Whether you’re a polished power-user or a starter to the software, the custom design capabilities using CounterSketch® are undeniable. And on July 11, 2017 all customers in good standing will receive a CounterSketch update with new features and functionalities. With significant changes to the software on the horizon, CounterSketch Academy will be available at no charge to existing customers read more…

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New Software and a Global Approach

Matrix 9.0 and Clayoo 2.5 software releases represent new ways to serve our customers

I joined Stuller as the Vice President of Business Solutions in December of 2016, focusing initially on our software products and teams. As part of my onboarding, I learned and observed the operation of the organization for 90 days without taking any action. During the first few weeks of what I read more…