Dear Stuller Customer,
This weekend, we experienced a cyber-attack early Saturday morning that has created a variety of operational issues for us. We cannot express enough how frustrated and disappointed we are that this had occurred at all – particularly during this crucial time for you. At Stuller, we deeply value the partnership we have built with you over the last five decades, and we never take it for granted. We continue to work diligently day-by-day to build enduring trust with you by delivering what your business requires, at the right quality, and with a friendly touch.
Since our discovery of the cyber-attack, we have worked around the clock to prepare our business to serve you in all the ways you have grown accustomed to. With that said, there is more work to do. This week, you may experience several circumstances that are non-Stuller like. Delayed shipments and intermittent phone interruptions are at the top of the list today. We are feverishly working to return all services to our standard service levels ASAP!
We know that today matters to you, and you can bet it matters to us. We are in-stock and ready to jump through any hoop to meet your needs. Right now, you can place your orders on Stuller.com and chat with us when there is an issue with our phone systems. We have always felt that we are in this together. Today that means more than ever.
Stuller Operations Have Been Impacted By A Cyber-Attack
A note from Stuller President Danny Clark: Cyber-Attack on Saturday Has Impacted Ordering Process, Phone Systems
I’ve been with Stuller since 2008 • Lifetime literature lover • Want a forehand like Rafael Nadal • Graduate of UNC Chapel Hill. Go, Heels! • You can find me in the mountains reading a Jonathan Franzen novel • I have a love-hate relationship with Krispy Kreme doughnuts.