You’ve poured your blood, sweat and tears into your small business. You’ve been carefully laying brick on brick to build the foundations of your empire. Paint your palace gold, and roll out your new business plans with style and skill. This is the year you drive your business into a new read more…
Did you know over half of today’s engagement rings are custom designed? Fortunately for your business, customization commands higher prices. And with the just-in-time manufacturing and virtual inventory that comes along with CounterSketch®, you can enjoy lower overhead and therefore higher margins. So, customization software is clearly a win-win for you AND your customers. read more…
On average, your jewelry repair business contributes 15% or more to your top line, while accounting for 60% of your foot traffic. Most jewelers aren’t making as much from their jewelry repair business as they could. So, we reached out to David Brown, the CEO of the Edge Retail Academy read more…
Selling isn’t always a walk in the park. Sure, if you’re a veteran, there’s little to fear when it comes to the art of negotiation. And that’s because practice makes perfect. But newcomers can surely benefit from a few jewelry selling tips for the Holiday season. So whether you’ve been in read more…
Ensuring that your sales associates know how to close sales and increase customer confidence and loyalty is just one of your jobs as the boss. It’s challenging to find effective training that benefits your newcomers and seasoned vets alike. And while no single training regime will align perfectly with your read more…
I recently caught up with Sharie Fogarty with Jewelers of America, and she filled me in on all the great training opportunities JA has to offer. Looking for ways to broaden your appeal to customers or employers? The Jewelers of America Bench Professional Certification program may be the answer. Certification read more…
