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Enhance your customer experience through Custom Solutions

New Guide offers new features in Customization Offerings
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What tools do you need for your Custom Jewelry Design toolbox?

Are you wondering what is out there when it comes to custom jewelry from Stuller? Stuller is always trying to expand its customization offerings to meet you and your customer whatever your custom design needs are.

The most recent custom solutions guide (link to guide) helps you to understand all of your customization options and select the tools that are best suited for your store.

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The Custom Solutions Guide walks you through five solutions, including CAD/CAM Services, 3C and Stuller Showcase, Digital Goldsmith, CounterSketch, and MatrixGold.

The guide devotes a two page spread to each solution with quotes from subject matter experts, hardware compatibility, price, and skill level information. Each solution is explained, and you can see the key features and benefits of each tool.

Here’s a glimpse at what you’ll learn:

CAD/CAM Services does the work for you

With four services to choose from Stuller’s CAD/CAM services is happy to do the hard work for you. Submit a wax or resin model, and CAD/CAM services will take care of the casting so that you don’t have to. Submit a CAD Model, and our team will grow the wax or resin and do the casting as well. See a Stuller style that you like but need a modification? Through Modify a Style, choose an existing style and request that our CAD team makes the changes to your specifications. Submit a sketch will enable you to send in an image or drawing, and our CAD team will do the CAD work for you, once approved, we will take care of manufacturing all in one place.

3C and Stuller Showcase allows you to make changes online and get retail pricing.

Don’t have what your customer is looking for in-stock? Take them to Stuller Showcase and browse Stuller’s inventory via showcase with your logo, branding, and retail pricing. While you are there, check out our 3C product, which allows you to choose, change, and create your customer’s perfect ring. Flexible 3C Designs enable you to change the finger size, metal, center stone shape, and center stones size.

Digital Goldsmith helps you to assemble the dream for the customer

With Digital Goldsmith, choose from Stuller’s extensive collection of findings and shanks to build the perfect ring for your customer using existing Stuller components. Digital Goldsmith partners with the Magnetic Ring Builder for an interactive tactile in-store experience. Digital Goldsmith is also part of Stuller Showcase, so pricing can be shown at retail cost.

CounterSketch gives your customer options to adjust or build their ring in a 3D environment.

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Interact with your customers in-store or from the comfort of their homes via a remote session. CounterSketch has a library of modifiable designs to choose from and also offers freehand parts if you wish to build your design using components. Each component can be changed and updated onscreen, so your customer instantly sees their changes, modify a library design into their ideal design.

Design their vision with MatrixGold

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MatrixGold allows you to begin with a blank canvas and design any ring your customer can imagine. No starting libraries mean unlimited possibilities and jewelry driven tools give you everything you need to design jewelry your customers will love. The latest addition of parametric history allows you to go back and modify a design at any point so you can quickly make changes to meet your customer’s requests.

Many of our customers find that one tool isn’t enough. With an ever-changing customer, often more than one tool is needed on the same day, or for that matter, the same sale. Be sure you and your staff understand all the options available so that you can say yes to your customer regardless of their custom jewelry request.

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If you are looking for ways to engage your customers and set yourself apart from your competition, consider customization, which allows you to work one-on-one with your customer to get them the design they want. Choosing the right set of tools for your store has never been easier.


What Custom Solutions are you ready to explore? Let us know in the comments below!

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