August 11, 2021 Dear Stuller Customers and Business Partners, 2020 and 2021 have continued to impact all of us in unexpected ways with challenges and obstacles that seem never-ending at times. At Stuller, we have been so inspired by your resilience and agility as you have navigated the unknown with creativity read more…
Stuller.com has helped connect us with our valued customers since 1997. Over the years, it has changed as the needs of jewelers have changed. Soon we’ll be launching an improved, ‘full-width’ design that has been carefully built to provide you the best experience possible. These updates will improve your experience read more…
I can no longer get my mind to lock in on exactly when I became aware of a new virus in the world. It must have been around February of 2020, and it seemed far away from me and us. Our 50th anniversary year started off in a great direction read more…
Dear Stuller Customer, We are happy to announce that today marks the return of same-day shipping on in-stock items. We are deep in inventory and you can place your orders with confidence at 1-800-877-7777, utilize Stuller.com, or chat with us. We cannot thank you enough for your patience these last read more…
Dear Stuller Customer, We deeply appreciate your patience and support over the last 72 hours. At Stuller, we have worked day and night since the cyber-attack to fully restore processes and services that you count on every day to meet your customers’ needs. Moment by moment, we are getting closer. read more…
Dear Stuller Customer, First and foremost, we would like to thank so many of you who continue to send messages of encouragement and best wishes to us throughout the day. It means everything to us in this difficult moment, and we will be forever grateful. I am happy to report read more…
Dear Stuller Customer, This weekend, we experienced a cyber-attack early Saturday morning that has created a variety of operational issues for us. We cannot express enough how frustrated and disappointed we are that this had occurred at all – particularly during this crucial time for you. At Stuller, we deeply value read more…
Dear Stuller Partner, We have been amazed and in awe of the multiple stories we’ve heard from a number of you regarding your Herculean efforts to get your business up and operating in ‘the new normal’. At Stuller, we have been laser focused on returning to full operational capabilities read more…
Dear Stuller Partner, Over the next few weeks, depending on your business location, markets will begin slowly reopening. We understand the multiple challenges this creates as you seek to balance the safety of your customers and employees with the desire to get your livelihood thriving again. At Stuller, we have read more…
Dear Stuller Customer, We trust this note finds you safe and well. Like you, we are doing a lot of thinking, planning, and hoping that these next few weeks will create the space needed to reengage with each other. At Stuller, we have focused our efforts on a few critical areas in order to give us the read more…
