Tag Results: repair

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How to Wow Your Customers With Watch Polishing

Take extra time that your competitors don’t to make those watches pop!

“Wow! My watch looks great!”   Don’t you just love to hear those words from your customer after you deliver their watch repair? The customer’s first impression of the service you have provided often sets the tone for the rest of the season. A great looking polished and refined case read more…

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Feature Friday – Bernard Jewelers

The store centered on family, fashion, and fine quality

At 18 years old and right out of high school, Bernard Mecherkany began apprenticing for a jeweler in the Jewelers Building in Boston. He loved the work and decided to pursue it further. In 1989, Bernard became acquainted with Tewksbury, Massachusetts, a large town just outside of Boston, through a read more…

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5 Things I Learned At Bridge

Industry overview, business planning tips, and more

Newly inducted into Team Stuller, I began in May 2017 as a Customer Ambassador where I help to maintain and foster relationships with our valued customers. Since my start, I’ve leapt headfirst into learning all there is to know about jewelers and their business. So fortunately, attending Bridge sessions alongside read more…

Mitchell's Jewelers Header Blake Dickler

Feature Friday – Blake Dickler

The son of the jewelry repair specialists

Days off from school playing with the sales people, carrying dinners to the store, and of course, the annual holiday party: these are just a few of my memories growing up at Mitchell’s Jewelers, the store my parents run together. When my dad, Mitchell, entered the jewelry business in 1979 read more…