Merry Metals: Prepare Now for the January Repair Rush

Are we really just 37 days from Christmas? There’s no doubt about it. And as each passing day unwinds ever faster, Stuller will get you what you need just in time.  

So far in our Facebook Live series, we’ve talked about jewelry, bridal, and findings. In this week’s episode, we’re talking about fabricated metals with Kurt Jagneaux. He’s one of our metals gurus who happens to be Executive Director of Production Operations for Metals. Watch and listen while he discusses the merry metal products you’ll need now and come January when repairs begin in earnest. 



Experience Matters 

Thirty-five years ago, Kurt was a welder by trade when a friend who worked at Stuller told him he might enjoy working there with precious metals. That’s how his Stuller adventure began. “When I started at Stuller, we were smaller, and I like to think I’ve grown along with the company. I’ve certainly learned a whole lot about precious metals, and perhaps most importantly, I’ve had to come up with solutions to the inevitable challenges that come when working with precious metals.” In short, working with these metals involves as much art as science.

Down to the Wire 

Shop Stuller.com | Wire

And on the subject of time, Kurt says, “We fabricate more than 95% of our product here in our Lafayette, Louisiana manufacturing facility. So, during the holidays, we can get what you need fast, offering next day delivery on anything in stock. Our 40 different metal alloys produce about 5,000 SKUs, and at any given time, we have a lot of those available for shipping.”

January Repairs 

Shop Stuller.com | Sizing Stock

Kurt mentions that this metals information will be just as relevant come January when repairs take center stage. “That’s one of our two busiest months,” he adds. “We’ll be ready with the sizing stock, solder, laser wire, wire, sheet, and much more, so you can take care of business with ease.” 

SCS Certified 100% Recycled Metals (SCS: Scientific Certification System) 

Shop Stuller.com | Grain

Kurt talks about the growing importance of sustainable metals, “Our customers want this information because even if their customers don’t ask, sustainability is a strong selling point. Over the years I’ve been here, I’ve seen the sustainability issue evolve, and it’s here to stay.” 
 

Environmental and Social Responsibility 

Stuller’s commitment to environmental and social responsibility includes using 100% SCS-certified recycled metals. Our Clean Scrap program offers another path to sustainability. “With Clean Scrap, customers can recycle their precious metals and diamonds choosing from three payout possibilities. As a matter of fact, right now through November 30th, we have a fantastic promotion going on,” Kurt says. “You’ll receive 100% payout on your Stuller account. That’s credit you can put towards new product for your cases.”  
 

Determining Precious Metal Content 

How do we make this determination for Clean Scrap? “Historically, fire assay is the most important method,” Kurt says. “But sometimes we use x-ray certification. This method bounces beams off the various elements in the metal to provide a breakdown. If customers request this method, we use it, and the same goes when we’re backed up in fire assay.”  

COMEX Gold Bar Supplier 

Shop Stuller.com | Gold Bar

For those of you interested in investing in gold, we sell COMEX gold bars. COMEX stands for the Commodity Exchange, and the bars have to be 99.9% pure gold.

Custom Stampings 

Shop Stuller.com | Stampings

“We’re very excited to offer custom stampings thanks to new design technology,” Kurt says. “In the past, this wasn’t possible because you had to order dozens to make it affordable. Today, you can send us any type of file, and we can convert it to create one or more custom stampings. It’s an excellent way for you to offer pendants, earrings, and charms exclusive to your business.” 

Speaking of Time 

We want to remind you that during the holiday season, we’ll have extended hours on Saturday from 10 AM to 4 PM along with our regular Monday to Friday 8 AM to 7 PM. Don’t forget you can place orders on Stuller.com 24/7 — it’s always open for business. We’ll be closed on Thanksgiving, Christmas Eve, and Christmas Day. 

Join us next week when we’ll talk about Holiday Social Media Tips that will help you turn pictures into big sales.


Want to learn more? Check out these other blogs that give you a deeper look into Stuller Metals.

Trusted & Tested: Stuller is Your Certified Recycled Metals Source

Introducing the 2020-2021 Stuller Findings and Metals Catalog




Earth-Day-2020-Header

Earth Day 2020 and Stuller’s Commitment to Sustainability

As Stuller celebrates 50 years in the industry, another huge milestone is being celebrated: Earth Day, created 50 years ago today. Since that day in 1970, nearly 200 countries have joined the continuing effort to protect the environment through education and grassroots activism.   

Take a look at the first ever Earth Day celebrations:

Today marks the perfect time to look back on our history and the numerous milestones we’ve achieved. Among them, we’re proud to have earned the Responsible Jewellery Council (RJC) Certification in 2019. 

Responsible Jewelry Council Member Logo

RJC certifies fine jewelry manufacturers for responsible ethical, social, and environmental practices throughout all operations. And just like other RJC members, Stuller commits to implementing continuous improvement processes to increase performance and achieve higher standards.

Read more about our RJC certification.

 

We are also proud to use 100% recycled materials in our manufacturing processes and are certified by SCS Global Services. According to the SCS website, “SCS is accredited to conduct RJC Code of Practices and Chain-of-Custody verification assessments.”   

SCS Recycled ContentSCS certification ensures recycled metals are used while conflict metals and other questionable materials are avoided. Stuller is honored to be a user and supplier of certified 100% recycled fine gold, fine silver, palladium, and platinum. Learn more about RJC, SCS, and Stuller’s commitment to ethical sourcing and fair trade practices.

Read more about Stuller’s efforts to be a certified recycled metals source.

 

At Stuller, we are committed to ethical sourcing and environmental sustainability in all aspects of our operations. Aside from using and offering recycled metals, we adhere to strict guidelines when it comes to sourcing diamonds and gemstones.  Gemstone Experience on Stuller.com Social Share

Stuller uses several practices to ensure the integrity of the gemstones we purchase, and we believe in creating an open dialogue about gemstone sourcing to be as transparent and trustworthy as possible. We work with trusted partners, visit our suppliers and cutters overseas to ensure proper procedures are being followed, and transparently disclose any treatment our stones have undergone.

When it comes to Stuller Diamonds™, we commit to upholding the highest ethical standards in the diamond industry through our membership with the Diamond Manufacturers and Importers Association of America (DMIA). SWAS Diamond History Social Share

We are committed to selling conflict-free, ethically sourced diamonds, and all rough and polished natural mined diamonds sold by Stuller comply with the Kimberly Process.

Learn more about our diamond and gemstone sourcing here.

 

Our efforts go beyond the jewelry industry. We are also environmentally conscious throughout all of our facilities. Check out the video below to learn more about how we do our part within Stuller’s headquarters.

Since 1970, Stuller has worked hard to advance the jewelry industry by keeping sight of our main focus: jewelers. As we look to the next 50 years, and another 50 years of celebrating Earth Day, we will continue to look for ways to offer an even deeper impact to sustainability and environmental consciousness. 


How do you plan on celebrating Earth Day this year? Let us know in the comments below!




Trusted & Tested: Stuller is Your Certified Recycled Metals Source

As Stuller celebrates 50 years in the industry, it’s a perfect time to look back on our history and the numerous milestones we’ve achieved. Among them, we’re proud to have earned both the Responsible Jewellery Council (RJC) Certification and the SCS Global Services Certification for 100% recycled metals.

Stuller-RJC-Certification-Social-Share

RJC certifies fine jewelry manufacturers for responsible ethical, social, and environmental practices throughout all operations. And, according to the SCS website, “SCS is accredited to conduct RJC Code of Practices and Chain-of-Custody verification assessments.”

Read more about our RJC certification.

 

SCS partners with companies to “drive practices, policies and processes that advance the goals of sustainable development and give innovators a competitive advantage.” Their services enable companies and consumers to make informed decisions based on “the highest level of environmental, ethical and quality accountability.”

SCS Recycled Content

SCS certification ensures recycled metals are used while conflict metals and other questionable materials are avoided. Stuller is honored to be a user and supplier of certified 100% recycled fine gold, fine silver, palladium, and platinum. Learn more about RJC, SCS, and Stuller’s commitment to ethical sourcing and Fair Trade practices.

Why do we take the extra steps to ensure our metals are certified 100% recycled? Because in addition to providing them to jewelers, we use them ourselves. “Stuller’s Metals department is quite unique,” says Tammy Lail, Vice President of Tools and Equipment, Metals, and Packaging and Displays. “We produce metals and work with them internally. We use what we sell. This gives us a unique advantage to really test and work with our offerings. In addition, we have inventory, so we can provide minimum quantities and immediate delivery.”

Supply Chain Awareness

Over the past few decades, it has become increasingly important to make sure we fully understand our supply chain. “Ethical sourcing of metals has been the biggest change in the industry,” Tammy says. “It’s important to understand where your metal is sourced. Our position is that there is enough metal already in the marketplace and that mining metal is an unnecessary process or damage to the earth.”

But responsible sourcing isn’t enough. “Our main objective is to provide socially responsible metals that perform consistently,” Tammy shares. “We continuously test our metals to make sure they perform the same way every time they are used.”

Metal Innovations

Essential to Stuller’s continued success, Tammy says, “We are always seeking new alloys to help our customers.” This is happening with the expert help of Randy Welch, Senior Process Engineer in Metals Technology, who has been part of the Stuller family since 1981.

Randy has worked in casting, assaying, making mill products, and metal development, including creating and improving alloys.

“Sometimes an alloy isn’t performing as it should. Off I go to investigate and correct,” Randy says. “I also spend about 40% of my week on the phone with customers, helping them with issues. That’s an essential part of my job.”

Through the years, Randy says, newer equipment and technology in the industry have necessitated adjusting alloys for better performance. He has even been involved in creating new alloys to meet new needs in technology.

The Next 50 Years:
What’s Next for Stuller Metals?

Many Stuller team members are currently in Vicenza, including members of the metals department. “We are always interested in the metals that are being used in the industry — how they are being paired together, like rose gold with white gold, etc.,” Tammy says. “In addition, we aim to understand non-precious metals as well as their impact and ease of manufacturing.”

We look forward to sharing what they learn and how it can help with your metal needs. In the meantime, you can learn about our recycled metals, new products, technology, and much more during Stuller’s Bench Jeweler Workshop, March 27-28, 2020. Register by February 17 to take advantage of early-bird pricing.


Ready to see what we have to offer? Shop Stuller metals today.