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Eleven Things to Know About Our Newest Findings Catalog

Stuller is very excited to release Findings & Metals 2021-2022 — a comprehensive guide to Stuller’s findings, classic mountings, fabricated metals, and loose stones assortment. For those familiar with the Stuller story, you know that findings have a special place in our earliest days. From selling from a tackle box in the trunk of Matt Stuller’s car to the expansive selection we offer today, Stuller findings embody more than 50 years of development — and quality you have come to expect and enjoy from Stuller.

We hope our customers use Findings & Metals 2021-2022 as an everyday resource and provide their customers with cherished pieces using the products within this 832-page catalog.

What’s New?

There is a lot to be excited about with this updated edition of our findings catalog, so we wanted to give our customers some insider information. Here are eleven things to know about Findings & Metals 2021-2022.

  1. We reorganized the settings section to showcase settings by stone shape as opposed to function.
  2. This updated catalog features more than 900 NEW series, which make up 21% of the catalog.
  3. For educational purposes, we have included more charts and visual graphs throughout the catalog. A few examples are pages 8 (shanks); 96 (settings); 382-387, 401 (earring compatibility); 680 (chain ends); and 702 (tie tack compatibility).
  4. See our new machined badge on pages 9-10 and 18. Our machined shanks are made the same way as our classic wedding band assortment.
  5. The former pendant components section is now two NEW sections: bails on pages 487-511 and necklace centers on pages 513-529.
  6. The Petite Pavé Dangle Collection helps customers express themselves and their creativity with affordable and sparkling styles. See this on-trend collection of dangles on pages 480-482.
  7. Look at page 634 to see our new assortment of oval jump rings made in-house!
  8. DID YOU KNOW? We make it easy to tell the inside dimensions of our jump rings by looking at the series number. For example, JR4020 means the inside length is 4 millimeters and the inside width is 2 millimeters. For JR10, the inside diameter is 1 millimeter.
  9. We make it easy to differentiate between settings and earring settings. Earring settings are shown facing left while other settings are featured laying down.
  10. Trend Alert! Medallions have become a rising trend within the jewelry industry. They are especially popular for customers that enjoy layering neckwear. Check out our new section of medallions in the dangles category on pages 474-475.
  11. Fun Fact: We upgraded our current body jewelry assortment to match the new industry trend, externally to internally threaded! Check out our assortment on page 702.

You can view digital PDFs from the catalog at Stuller.com/FindingsCatalog.

Change Up Challenge: Findings Inspiration Edition

Finding Inspiration is a campaign to inspire the inner designer in every jeweler by showing behind-the-scenes views of what makes up unique pieces of jewelry.

As a part of this campaign and to celebrate the launch of Findings & Metals 2021-2022, we are giving away three Stuller account credits: a $1,000 credit, a $500 credit, and a $250 credit. These can be used on any of our findings products. Prizes will be awarded to randomly chosen customers who have posted images of their jewelry made using Stuller findings from Findings & Metals 2021-2022 on Facebook or Instagram and have accounts in good standing.

The winners will be announced on September 3, 2021, in Stuller’s Instagram stories (@stullerinc).

To enter

  1. Take a picture of a piece of jewelry made with Stuller findings.
  2. From August 16 to August 27, 2021, submit your entry by posting the photo to Facebook or Instagram using #StullerFindings or by sending the picture to contest@stuller.com.

Click here to view the official contest rules.

Continue to Inspire

We are constantly in awe of the unique pieces jewelers make using Stuller findings and hope that Findings & Metals 2021-2022 helps you grow your business. As always, Stuller remains your partner and resource. Contact us at 800-877-7777 if you are ever in need of assistance and a member of our team will be happy to help.

Happy Selling!




Meet Jordan Mantzke: Modern Goldsmith

Stuller recently launched a partnership with Jordan Mantzke, also known as Modern Goldsmith, to promote tools and other things a new jeweler would need to get started. Jordan is a popular creator on YouTube, boasting over 100k followers! We are so excited to let Jordan tell you a little bit more about himself.

Jordan Mantzke

Jordan, we are SO thrilled to have you partner with Stuller to give some educational content to new jewelers! So tell me, how did you get into the jewelry industry?

In 2001, I got my very first job as a polisher. I was in high school and could go to work for my uncle after school. Having a family member in the jewelry industry certainly helped shape my career path. I eventually moved up from polisher to apprentice. I also moved around and worked at multiple jewelry stores. It was very beneficial to learn different techniques from other jewelers. Finally, in 2012, I started my own business and named it Mantzke Metallurgy, and changed the name to Modern Goldsmith in 2016.

Looks like you really know your way around the trade! What would you say is your favorite facet (no pun intended) of the jewelry industry?

My favorite part about being a goldsmith is that there is no ceiling. There’s always room to learn, grow, and improve. There are so many facets to working with your hands or learning how to use certain tools. Your skills and experience compound over the years and you can eventually share your unique journey and set of skills with others. Starting a YouTube channel has been a rewarding way to connect with people from all over the world. I love being a maker in a digital age.

Well, whatever you’re doing, you’re doing it well. Your custom pieces never cease to amaze me! So tell me, why Stuller?

Funnily enough, I’ve known about Stuller since way back when I first started as a polisher. I guess you can say at this point I’ve known about Stuller for more than half of my life! Once I started my own business, I was able to see just how beneficial Stuller was to help me run things. The first few years of my business were heavily focused on repairs, so I went to them for everything I used a lot of. Getting sizing stock in all different metal types and sizes was a tremendous time-saver. Now that my main focus is on custom jewelry, I really value the fact that Stuller sells verified recycled metals and alloys. I also appreciate the fact that they have embraced lab-grown diamonds and moissanite as those are a big part of my business as well.

As a representative of Stuller, I am so glad to hear that we have been there for you throughout your whole journey. Thank you for your constant Stuller support! Lastly, how about you tell us a little bit about your life outside of your job?

Outside of work I am a husband and father. My wife Brooke and I got married in 2011. She often jokes that when she first found out what I did for a living, she was a bit confused because I didn’t wear any jewelry. We have three (yes, three) boys, currently ages 7, 5, and 2. So you can imagine outside of work things are rather exciting at home. My oldest wants to be a weatherman, but our five-year-old says he’s going to be a “modern goldsmith” when he grows up.

My other passions include making music. I play guitar and have a synth and a drum machine in the shop that I use periodically to de-stress. Over the years when I wasn’t learning the trade, I was either attempting to go to college (and failing). I also took a two-year hiatus to go to the Philippines for a church mission, where I learned the Tagalog language. The Filipino people are some of the nicest on earth, so I would love to take my family there one day. I grew up in the pacific northwest in a town across the Puget Sound from Seattle. We have since relocated to California but find ourselves missing the greenery and rain of the northwest.




Merry Metals: Prepare Now for the January Repair Rush

Are we really just 37 days from Christmas? There’s no doubt about it. And as each passing day unwinds ever faster, Stuller will get you what you need just in time.  

So far in our Facebook Live series, we’ve talked about jewelry, bridal, and findings. In this week’s episode, we’re talking about fabricated metals with Kurt Jagneaux. He’s one of our metals gurus who happens to be Executive Director of Production Operations for Metals. Watch and listen while he discusses the merry metal products you’ll need now and come January when repairs begin in earnest. 



Experience Matters 

Thirty-five years ago, Kurt was a welder by trade when a friend who worked at Stuller told him he might enjoy working there with precious metals. That’s how his Stuller adventure began. “When I started at Stuller, we were smaller, and I like to think I’ve grown along with the company. I’ve certainly learned a whole lot about precious metals, and perhaps most importantly, I’ve had to come up with solutions to the inevitable challenges that come when working with precious metals.” In short, working with these metals involves as much art as science.

Down to the Wire 

Shop Stuller.com | Wire

And on the subject of time, Kurt says, “We fabricate more than 95% of our product here in our Lafayette, Louisiana manufacturing facility. So, during the holidays, we can get what you need fast, offering next day delivery on anything in stock. Our 40 different metal alloys produce about 5,000 SKUs, and at any given time, we have a lot of those available for shipping.”

January Repairs 

Shop Stuller.com | Sizing Stock

Kurt mentions that this metals information will be just as relevant come January when repairs take center stage. “That’s one of our two busiest months,” he adds. “We’ll be ready with the sizing stock, solder, laser wire, wire, sheet, and much more, so you can take care of business with ease.” 

SCS Certified 100% Recycled Metals (SCS: Scientific Certification System) 

Shop Stuller.com | Grain

Kurt talks about the growing importance of sustainable metals, “Our customers want this information because even if their customers don’t ask, sustainability is a strong selling point. Over the years I’ve been here, I’ve seen the sustainability issue evolve, and it’s here to stay.” 
 

Environmental and Social Responsibility 

Stuller’s commitment to environmental and social responsibility includes using 100% SCS-certified recycled metals. Our Clean Scrap program offers another path to sustainability. “With Clean Scrap, customers can recycle their precious metals and diamonds choosing from three payout possibilities. As a matter of fact, right now through November 30th, we have a fantastic promotion going on,” Kurt says. “You’ll receive 100% payout on your Stuller account. That’s credit you can put towards new product for your cases.”  
 

Determining Precious Metal Content 

How do we make this determination for Clean Scrap? “Historically, fire assay is the most important method,” Kurt says. “But sometimes we use x-ray certification. This method bounces beams off the various elements in the metal to provide a breakdown. If customers request this method, we use it, and the same goes when we’re backed up in fire assay.”  

COMEX Gold Bar Supplier 

Shop Stuller.com | Gold Bar

For those of you interested in investing in gold, we sell COMEX gold bars. COMEX stands for the Commodity Exchange, and the bars have to be 99.9% pure gold.

Custom Stampings 

Shop Stuller.com | Stampings

“We’re very excited to offer custom stampings thanks to new design technology,” Kurt says. “In the past, this wasn’t possible because you had to order dozens to make it affordable. Today, you can send us any type of file, and we can convert it to create one or more custom stampings. It’s an excellent way for you to offer pendants, earrings, and charms exclusive to your business.” 

Speaking of Time 

We want to remind you that during the holiday season, we’ll have extended hours on Saturday from 10 AM to 4 PM along with our regular Monday to Friday 8 AM to 7 PM. Don’t forget you can place orders on Stuller.com 24/7 — it’s always open for business. We’ll be closed on Thanksgiving, Christmas Eve, and Christmas Day. 

Join us next week when we’ll talk about Holiday Social Media Tips that will help you turn pictures into big sales.


Want to learn more? Check out these other blogs that give you a deeper look into Stuller Metals.

Trusted & Tested: Stuller is Your Certified Recycled Metals Source

Introducing the 2020-2021 Stuller Findings and Metals Catalog




Which Jewelry Cleaner Should I Use?

Klean-Karats-Header

Think of when you went above and beyond for someone— or when someone went above and beyond for you. It’s always special to leave an interaction feeling like the other party was invested in your happiness and overall experience. And when our expectations are surpassed, the sentiment sticks long after.

Now apply this idea to your business. When closing the sale, it’s easy to take that extra step and offer your customers jewelry care products that will keep those pieces clean once they leave the store.  Think about it:  consumers purchase stainless steel cleaner for their appliances and hardwood cleaner for their floors. It only makes sense they want to purchase specific jewelry cleaner for their precious jewelry.

Take a look at the different jewelry care products to offer your customers to help keep all of their jewelry clean.

Packaging Holiday From the Bench Klean Karats

Pre-clean with foam

Not only is the Klean Karats Foaming Jewelry cleaner an option for customers, but it’s also handy for jewelers as well.   We suggest pre-cleaning your customer’s jewelry with the foam cleaner before putting it in your ultrasonic or using your steam cleaner.  Why would we suggest this?   Simple-the concentrated cleaner in the form of foam is incredibly efficient. The surface area of the cleaner increases as it forms a bubble so that it can disperse over a greater area without slipping off the piece of jewelry.

The Foaming Jewelry Cleaner is safe for diamonds, all metals and gems including pearls, and delicate stone such as opal, turquoise, and lapis.  Sold in a pack of 10, the 1.7-ounce bottle is also a perfect size for travel.

*Always test a small area before doing a full cleaning.

Gifting Clean

If your customers travel often, or for those always wanting to go the extra mile, Klean Karats® Cleaner Pens are the perfect option. They are easy to travel with and help customers keep their jewelry clean at all times.

Sold in a pack of 10, the pens are safe and effective on all metals and gems including soft, porous stones like pearls and opal. The only exceptions are Amber and Ethiopian Opals. It can even be used on costume and antique jewelry pieces.  It’s also incredibly easy to use and stays clean since the formula stays on the brush.

Soak It Up

If a customer is looking for a more immersive cleaning option at home, the Klean Karats® Jewelry Bath will do the trick.  This non-toxic biodegradable jewelry cleaner is safe for gold, silver, and platinum jewelry.  It’s also safe on most gemstones including pearls and delicate stones like opal and turquoise. The only exceptions are Amber and Ethiopian Opals

Sold in a pack of 12, easily prepare the bath by adding water to the concentrate packet into the jar.  Be sure to test first on jewelry that has dyed pearls or stones, since some of these treatments aren’t permanent.

Shop all of our jewelry cleaners and cloths on Stuller.com.


This blog has been updated from a previous post.




Earth Day 2020 and Stuller’s Commitment to Sustainability

Earth-Day-2020-Header

As Stuller celebrates 50 years in the industry, another huge milestone is being celebrated: Earth Day, created 50 years ago today. Since that day in 1970, nearly 200 countries have joined the continuing effort to protect the environment through education and grassroots activism.   

Take a look at the first ever Earth Day celebrations:

Today marks the perfect time to look back on our history and the numerous milestones we’ve achieved. Among them, we’re proud to have earned the Responsible Jewellery Council (RJC) Certification in 2019. 

Responsible Jewelry Council Member Logo

RJC certifies fine jewelry manufacturers for responsible ethical, social, and environmental practices throughout all operations. And just like other RJC members, Stuller commits to implementing continuous improvement processes to increase performance and achieve higher standards.

Read more about our RJC certification.

 

We are also proud to use 100% recycled materials in our manufacturing processes and are certified by SCS Global Services. According to the SCS website, “SCS is accredited to conduct RJC Code of Practices and Chain-of-Custody verification assessments.”   

SCS Recycled ContentSCS certification ensures recycled metals are used while conflict metals and other questionable materials are avoided. Stuller is honored to be a user and supplier of certified 100% recycled fine gold, fine silver, palladium, and platinum. Learn more about RJC, SCS, and Stuller’s commitment to ethical sourcing and fair trade practices.

Read more about Stuller’s efforts to be a certified recycled metals source.

 

At Stuller, we are committed to ethical sourcing and environmental sustainability in all aspects of our operations. Aside from using and offering recycled metals, we adhere to strict guidelines when it comes to sourcing diamonds and gemstones.  Gemstone Experience on Stuller.com Social Share

Stuller uses several practices to ensure the integrity of the gemstones we purchase, and we believe in creating an open dialogue about gemstone sourcing to be as transparent and trustworthy as possible. We work with trusted partners, visit our suppliers and cutters overseas to ensure proper procedures are being followed, and transparently disclose any treatment our stones have undergone.

When it comes to Stuller Diamonds™, we commit to upholding the highest ethical standards in the diamond industry through our membership with the Diamond Manufacturers and Importers Association of America (DMIA). SWAS Diamond History Social Share

We are committed to selling conflict-free, ethically sourced diamonds, and all rough and polished natural mined diamonds sold by Stuller comply with the Kimberly Process.

Learn more about our diamond and gemstone sourcing here.

 

Our efforts go beyond the jewelry industry. We are also environmentally conscious throughout all of our facilities. Check out the video below to learn more about how we do our part within Stuller’s headquarters.

Since 1970, Stuller has worked hard to advance the jewelry industry by keeping sight of our main focus: jewelers. As we look to the next 50 years, and another 50 years of celebrating Earth Day, we will continue to look for ways to offer an even deeper impact to sustainability and environmental consciousness. 


How do you plan on celebrating Earth Day this year? Let us know in the comments below!




Trusted & Tested: Stuller is Your Certified Recycled Metals Source

As Stuller celebrates 50 years in the industry, it’s a perfect time to look back on our history and the numerous milestones we’ve achieved. Among them, we’re proud to have earned both the Responsible Jewellery Council (RJC) Certification and the SCS Global Services Certification for 100% recycled metals.

Stuller-RJC-Certification-Social-Share

RJC certifies fine jewelry manufacturers for responsible ethical, social, and environmental practices throughout all operations. And, according to the SCS website, “SCS is accredited to conduct RJC Code of Practices and Chain-of-Custody verification assessments.”

Read more about our RJC certification.

 

SCS partners with companies to “drive practices, policies and processes that advance the goals of sustainable development and give innovators a competitive advantage.” Their services enable companies and consumers to make informed decisions based on “the highest level of environmental, ethical and quality accountability.”

SCS Recycled Content

SCS certification ensures recycled metals are used while conflict metals and other questionable materials are avoided. Stuller is honored to be a user and supplier of certified 100% recycled fine gold, fine silver, palladium, and platinum. Learn more about RJC, SCS, and Stuller’s commitment to ethical sourcing and Fair Trade practices.

Why do we take the extra steps to ensure our metals are certified 100% recycled? Because in addition to providing them to jewelers, we use them ourselves. “Stuller’s Metals department is quite unique,” says Tammy Lail, Vice President of Tools and Equipment, Metals, and Packaging and Displays. “We produce metals and work with them internally. We use what we sell. This gives us a unique advantage to really test and work with our offerings. In addition, we have inventory, so we can provide minimum quantities and immediate delivery.”

Supply Chain Awareness

Over the past few decades, it has become increasingly important to make sure we fully understand our supply chain. “Ethical sourcing of metals has been the biggest change in the industry,” Tammy says. “It’s important to understand where your metal is sourced. Our position is that there is enough metal already in the marketplace and that mining metal is an unnecessary process or damage to the earth.”

But responsible sourcing isn’t enough. “Our main objective is to provide socially responsible metals that perform consistently,” Tammy shares. “We continuously test our metals to make sure they perform the same way every time they are used.”

Metal Innovations

Essential to Stuller’s continued success, Tammy says, “We are always seeking new alloys to help our customers.” This is happening with the expert help of Randy Welch, Senior Process Engineer in Metals Technology, who has been part of the Stuller family since 1981.

Randy has worked in casting, assaying, making mill products, and metal development, including creating and improving alloys.

“Sometimes an alloy isn’t performing as it should. Off I go to investigate and correct,” Randy says. “I also spend about 40% of my week on the phone with customers, helping them with issues. That’s an essential part of my job.”

Through the years, Randy says, newer equipment and technology in the industry have necessitated adjusting alloys for better performance. He has even been involved in creating new alloys to meet new needs in technology.

The Next 50 Years:
What’s Next for Stuller Metals?

Many Stuller team members are currently in Vicenza, including members of the metals department. “We are always interested in the metals that are being used in the industry — how they are being paired together, like rose gold with white gold, etc.,” Tammy says. “In addition, we aim to understand non-precious metals as well as their impact and ease of manufacturing.”

We look forward to sharing what they learn and how it can help with your metal needs. In the meantime, you can learn about our recycled metals, new products, technology, and much more during Stuller’s Bench Jeweler Workshop, March 27-28, 2020. Register by February 17 to take advantage of early-bird pricing.


Ready to see what we have to offer? Shop Stuller metals today.




What’s the Deal with Palladium Prices?

Palladium Prices Blog Header

Do you know how much palladium costs per ounce? If you answered “no,” you’re like most of us. It’s not a big a part of your business, but you appreciate it as a less costly alternative to platinum. End of story.

Whoa! Let’s back up.

 

As I write this post, palladium is $1318/oz while platinum is looking great at $815/oz.

You read that correctly. Palladium is $500/oz more than platinum. I found out about rising palladium prices the other day when I asked our Metals Product Manager, Katelyn Garrett, a question about palladium. Her answer referenced palladium prices and its significant rise over the past few years and that it was more expensive than platinum and gold. That got my attention, and I went back to my computer to see for myself.

As noted above, the evidence was striking.

Palladium prices metal wire grain

Investigating Palladium Prices

Curious to understand what was happening to palladium prices, I reached out to Harold Dupuy, VP Strategic Analysis, and Belit Myers, VP Compliance Inventory & Info. Both emphasized that the major contributor to the increase was the auto industry’s growing demand for palladium to use in catalytic converters. That’s probably not news to many of you, but here are a few details that account for palladium’s strong demand with no clear end in sight.Palladium Prices Rings on Tree

  • China’s growing demand for vehicles fueled by 1.4 billion people
  • The change from diesel engines, using primarily platinum in their converters, to gasoline engines, which mostly use palladium
  • The switch from cars to trucks/SUVs whose bigger engines need more palladium

On the supply side of this equation:

  • Palladium is a by-product of nickel and platinum mining. Prices of these metals drive investment in new mines.
  • Palladium can be recycled from the autocatalysts.
  • Some electronics (TVs and computer monitors) contain palladium that is subsequently unrefinable.

 

Where does palladium’s supply/demand bottleneck leave the jewelry industry? That’s simple. For now, choose platinum. At $815/oz, it’s a higher quality jewelry metal at an attractive price.




Stuller’s Top 5 Platinum Questions Answered

Platinum Questions Answered Blog Header

What’s not to love about platinum? It’s the densest of the precious metals, can stand up to a lifetime of everyday wear, and is even hypoallergenic, making it a perfect pick for any bride. Take the time to become a platinum expert. As you master working with platinum, you can also teach the merits of why it may be the better choice for your customer’s lifestyle, earning trust and ensuring a return to your store.

Here are a few popular platinum questions answered–

platinum questions answered smelting grain

1. What is the melting temperature of platinum and popular platinum alloys?

Here is one of our top platinum questions answered:

Pure Platinum: 3215°F (1768°C)

Pt950/Ruthenium: 3236°F – 3263°F (1780°C – 1795°C)

Pt950/Cobalt: 3015°F – 3050°F (1657°C – 1677°C)

Pt900/Iridium: 3236°F – 3272°F (1780°C – 1800°C)

2. Which solder should I use?

Platinum melts at a high temperature, which may cause diamonds to frost over when exposed to such extreme heat. Because of this, we recommend that all stones be removed when welding or soldering with platinum solder on a platinum ring.

When Joining Two Platinum Metals:

  • Platinum iridium to platinum iridium – weld
  • Platinum ruthenium to platinum ruthenium – weld
  • Platinum ruthenium to platinum iridium  – weld
  • Platinum cobalt has a lower melt point than platinum ruthenium or platinum iridium, it cannot be welded to either PtRu or PtIr
  • If gold is melted into a platinum surface, remove the gold with a ball bur and fill it with platinum wire

Tip: When in doubt, solder

3. What type of fuel do I use when working with Platinum?

Propane or natural gas is the best option for working with Platinum. These fuels burn cleaner and will not contaminate your platinum. Acetylene fuel is not recommended.

platinum questions answered torch

4. Should I use flux?

Avoid the use of flux when joining platinum alloys. However, flux may be used when joining platinum alloys to gold alloys.

5. Which sandpaper grit is best for removing dents and scratches from a platinum ring?

360-400-500 abrasive paper


A few tips and tricks:

Try using Redi-Prongs® Platinum Round Retipping Kit to retip prongs around certain colored stones and diamonds. Simply flatten the surface of the prong that you want to retip using a small file. Then, heat the area and attach a prong cap (Redi-prong comes with pre-applied solder). Polish the prong and you are done.

What people don’t always know is—

Platinum cobalt sticks to magnets due to its cobalt content. It should be kept segregated from other bench sweeps. Also, a magnet can be used to determine if a platinum jewelry item is made from platinum cobalt. The Cobalt in the Platinum Cobalt alloy tends to oxidize in a blueish hue, which could result in a blue tint to the overall piece.

Polishing tip

When polishing jewelry that has both platinum and gold components, be sure the platinum is polished completely before polishing the gold. Gold polishes faster than platinum, so it is easy to over-polish the gold portion and ruin the piece.

platinum questions answered polishing

Did you know: We use three different types of platinum here at Stuller—

Pt Alloy

Casting

Fabrication

Die Striking

Machining

90Pt/10Ir Satisfactory Excellent Excellent Poor
95Pt/5Co Excellent Good Good Good
95Pt/5Ru Good Excellent Excellent Excellent

Laser Welders like the Rofin Basic XE-Power 100 Joule (14-0110) are the best for working with platinum, saving time for your shop and increasing productivity, capabilities, and profits. This investment will pay for itself in no time.


Find more tips on working with platinum here.

Anything we missed? If you have a question, let us know in the comments below. We’ll work to help you get the answers you need.




Jewelry Care Products: Which Jewelry Cleaner Does What?

Jewelry Care Products Blog Header Image

Over the last few months, I’ve talked a lot about how to customize your packaging to enhance your brand. What you say (and how you say it) is quite important. But today, I want to talk about actions. As summer comes to an end, take a moment to think of when you went above and beyond for someone— or when someone went above and beyond for you. It always feels special to leave an interaction feeling like the other party was invested in your happiness and overall experience. And when our expectations are surpassed, the sentiment sticks long after.

Now, just in time for the holiday season, apply this idea to your business. Take the extra step to offer your customers jewelry care products to keep their pieces clean after the sale. Consider this: consumers purchase stainless steel cleaner for their appliances. They purchase hardwood cleaner for their floors. So naturally, they want to purchase specific jewelry cleaner for their precious jewelry.

Here is a quick outline of the different jewelry care products to offer your customers. These add-ons will help keep all the jewelry in their wardrobe clean—

What It Cleans

Why You Should Carry It

This fine jewelry cleaner is specially formulated to clean fine gold and platinum jewelry, as well as harder gemstones like diamonds and rubies. If you carry fine gold, diamond, and bridal jewelry, this cleaner is one of the most important and versatile jewelry care products for your line.

This gentle jewelry cleaning formula is safe for a wide range of jewelry, from diamonds to delicate pearls, beads, and fashion jewelry. This gentle jewelry cleaning formula offers your customers a safe way to clean most pieces of jewelry in their wardrobe. If you sell pearls, fashion jewelry, or even mixed media pieces (such as something made with gold and emeralds or pearls), this jewelry care product is the perfect cleaning option.

Like a fine jewelry cleaning formula, this jewelry care product softly cleans fine gold and platinum jewelry, as well as harder gemstones such as diamonds. Many consumers, particularly millennials, are concerned about environmental sustainability and green products. This all-botanical, hypo-allergenic, and naturally derived product allows you to respond to this concern while offering a superior cleaning product.

This mild tarnish remover uses an organic, acidic base to quickly and efficiently remove tarnish without risk of pitting or excessive silver loss. Safe for pieces that are made only of sterling silver. When your customers’ silver jewelry becomes tarnished, they won’t wear it. Offering a mild tarnish remover is safer than other harsher jewelry care products or old wives’ tales like toothpaste.

Professional polishing cloths can be used to clean and polish fine gold, silver, and platinum jewelry restoring luster without scratching or removing the finish. Polishing cloths are excellent jewelry care products that can be used on their own or in conjunction with liquid cleaning formulations. The cloths can be used on fine jewelry, fashion jewelry, and watches, and are appropriate for most any purchase.

Try our NEW Gentle Foam Cleaner • 17-0885

Our new foam cleaner adds a bit more convenience to your customers’ lives. Easily carried in a purse, backpack, their car, or stowed neatly in a jewelry box, this gentle foam cleaner is quite handy. Urge customers to use this compact cleaner on a wide array of jewelry and use it often— especially to rid daily build-up. They’re available in packs of 15 and pair well with cleaning cloths as a thoughtful add-on to your latest sale.

Shop more jewelry care products at Stuller.com

 


Offering jewelry care products builds relationships and opens the opportunity to educate your customers on safe, routine home cleaning. And in doing so, you, the trusted jeweler, becomes a hero.




6 Simple Steps to Becoming a Lost Wax Casting Pro

Lost wax casting blends old and new in truly remarkable fashion. Our industry is constantly changing, adapting ancient techniques to modern technology. So, we’ve asked our experts to walk us through lost wax casting:

STEP 1 – PATTERN

Wax patterns are made by one of the following ways: carving, build-up, hand forming, or mold reproduction.

 casting wax-treeSTEP 2 – SPRUING OR SETTING UP

Spruing is the leading cause of shrinkage porosity, or the pits you see during polishing. Fix this by ensuring the following:

• The sprue should be thicker than the heaviest part of the pattern.

• It should also be attached to the heaviest part of the pattern as well.

• The sprue should be no longer than is absolutely necessary.

These are much more effective than looking for that optimum (magical) cast temp.

 

STEP 3 – INVESTING 

Investing is more chemistry than craft. Measure your powder and water and follow your supplier’s instructions for mixing, curing, and burnout. Keep this in mind: your casting surface is only as good as your wax and investing procedures.

• Weigh investment material and measure water according to manufacturer’s recommendation.

• Fill flask containing wax pattern and either vacuum or vibrate to remove air from the slurry.

• Allow invested mold to air-dry for two hours or more before starting the burnout.

Lost wax casting investment

 

STEP 4 – BURNOUT

• Place invested flask in furnace preheated to 300ºF. Hold at this temperature for one hour or until the wax has drained.

• Raise temperature at the rate of 300º/400ºF per hour until temperature of 1350ºF is reached.

• Hold temperature at 1350ºF for two hours or more.

• Drop temperature to the desired temperature for casting.

Lost wax casting burnout

Check the burnout oven to be sure there is adequate air supply and exhaust.

 

STEP 5 – CASTING

If possible, use an alloy that is formulated for investment casting. This will give you cleaner, brighter castings and recycle longer. Always add fresh metal to keep it rejuvenated. Unfortunately, you can’t roll or fabricate a deoxidized material.

• Mold temperature at the time of casting is determined by the size of the casting. For example, delicate rings are usually cast into molds of approximately 1000ºF while molds for heavy rings are usually cast at about 700ºF.

• When vacuum-assist casting, the sprue should be about 25% larger than that used when casting with a centrifugal casting machine.

• The weight of gold is 14 times that of wax.

• The weight of silver and bronze is nine times that of wax.

lost wax casting

 

STEP 6 – CLEAN UP

Often, we discount the importance of proper quenching techniques. Quenching at the right time with the correct method for that alloy will ensure good mechanical properties at the bench. Get advice from your metal supplier. All precious metal alloys, especially nickel-white gold, respond well to quenching.

• Flasks containing gold or silver castings can be quenched in water four or five minutes after casting.

• Fire scale and discoloration can be removed with an acid pickle solution.

Lost wax casting clean up

 

 

Here are some of our top recommendations for lost wax casting equipment:

Lost wax casting arbe master cast oil-less vacuum pump

For Vacuum Casting: 22-1305

Lost wax casting Neycraft Centrifugal Casting Machine

For Spin Casting: 22-3600

And for investment:

Lost wax casting prestige unicast
For Gold/Silver: 22-4746
Lost wax casting prestige optima
For Resin: 22-4748
Lost wax casting prestige ferro vest investment
For platinum: 22-4745

Have any lost wax casting questions? Ask away in our comments section below and we’ll get our Tools Tech experts to help you out!