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Gemvision Debuts Exciting Updates

It’s the end of the month which means that it’s time we update our customers on the latest news in Gemvision®. As previously announced, Gemvision will be presenting many new releases throughout the month of August. Let me go through them one by one to give you a brief overview of what you can expect. 

The Gemvision Forum Is Back!  

Yes, we know many of our customers were eager to have the forum return, so here we are. If you have a MatrixGold® or CounterSketch® license, you may now request access at GemvisionForum.com, and we will be more than happy to welcome you into our community. We will continue to work on this forum, as we want it to be where all the MatrixGold and CounterSketch users can discuss and meet. However, users looking for support from the Gemvision site will still have to get in touch with our support lines.

Join our community at GemvisionForum.com today.

gemvision forum launch

A New Website To Use 

Our Marketing and UX Team have been working to create a more intuitive website. This website will not only just be easier to navigate through but will also have a redesigned user’s area. This space will simplify finding all the information related to licenses, installers, and subscriptions.

View our website now at Gemvision.com.

The Latest in CounterSketch  

We will be releasing a new update for CounterSketch Streaming. CounterSketch Streaming is an option that is becoming more and more popular. The reasons being that it can be launched from any computer that has a stable connection to the internet and because it’s based on a subscription service, which makes it easier to acquire. With this new release, CounterSketch Streaming will be able to import and use .3dm and .csg files. Users will be able to download the realistic renders that were taken in CounterSketch.

Shop CounterSketch now.

gemvision countersketch streaming update

Finally, MatrixGold 

MatrixGold will be released and officially running on the Rhino7 software. This means that we will be adapting the new Rhino7 functionalities as the Quadremesh and the SubD to MatrixGold. On top of this, we have made improvements, like calculating the parametric tree once you validate the command. This will improve the speed when using the parametric. Customers were also asking to be able to select the stones from the gem report tab. This is something that MatrixGold users will now be able to do.

Shop MatrixGold now.

gemvision matrixgold update

As you can see, a lot is happening at Gemvision. So, make sure to stay tuned on our digital channels to be the first ones to know!




MatrixGold Brings Motorcycle Design to Life

David Hill is a custom jewelry designer for Coin and Jewelry Gallery in Gainesville, Florida. Open since 1981, Coin and Jewelry Gallery provides a wide variety of repair services and custom designs. 

To David, offering custom design has become the most profitable part of his jewelry business. MatrixGold®, the CAD Jewelry Software he uses, has made it incredibly easy to show his wholesale customers exactly what they will get before production, allowing him to close more sales faster. 

“MatrixGold achieves the best bespoke jewelry design, getting guidance from Gemvision training instructors.” 

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David Hill

David James Designs

David understands that gaining the proper skills to lead complex projects is critical when offering high-quality service to his customers, so he relies on the Gemvision educational team to receive personal training assistance when he needs it. 

We discuss with David to uncover how the Gemvision One-on-One training sessions helped him pull off a complex custom design job and improved his design skills. 



Q&A With David Hill

How was your learning experience with the Gemvision training instructor? 

Jessica Smith was my instructor for my original training sessions and was fantastic.  She was thorough and also helped explain some more advanced modeling techniques when completing the regular curriculum.  She took the time to make some videos explaining exactly how to model the motorcycle project, which has increased my modeling ability immensely and helped me figure out other jobs.   



Did you accomplish your goals taking the One-on-One training session? 

Absolutely! I was able to complete the custom design project and, again, also further my modeling capabilities.   



What do you think about the teaching approach?  

One-on-One training is always excellent.  The screen sharing is very helpful too. It can see exactly what the instructor is doing, and she knows whether I’m doing something correctly or incorrectly, addressing it immediately.  



What do you think is the main benefit of taking the One-onOne training sessions? 

Being able to move at your own pace and not get bored or feel pressured to keep up with others.  I had never used any 3D modeling software, and it was effortless to learn with one-on-one training.  



What improvements would you recommend to the one-on-one training sessions?  

Honestly, I cannot think of anything.  



Diamond-Studded Steel Horse



David created this motorcycle design using MatrixGold. “This was definitely the most involved project I’ve ever done. I set over 500 individual white and black diamonds in the headlight and wheels. It weighed almost 80 grams and was about 4” long when completed. And yes the wheels spin!”



To learn more about Gemvision’s training solutions, visit our website: https://www.gemvision.com/store/matrixgold/training  or send an email to sales@gemvision.com  




MatrixGold® Improves With Batch Render Feature

As we wrap up April and move “full steam ahead” to the Summer months, MatrixGold® users are enjoying several new improvements. Two new updates came out in March and it’s already helping jewelers better serve their customers. 

We have improved the batch render feature. It is a tool that many customers are using when it’s time to render different versions of the same model. We added JPG, BMP, and PNG as outputs, and the option to render using the Alpha Materials option. This option is also used to render using style, files, layers and materials. 

We know that presenting designs to the customer is important and we are always working on our render engine to better serve you. In the last update we added the focal blur feature to the render, which will allow you to produce renders that look as professional as possible. 

We have also been working on the materials the option to set up a customer’s own specific gravity for the materials. This is very important when is time to be very precise with the weight. So, from now on you can change the color and the specific gravity and save them in your materials area. From there, it can be picked up at any given time. 

When it is time to get your designs ready to print, we know that mesh repair plays a fundamental part of the process. So, we have increased the effectivity of this tool. Now we the surface step-by-step, so you get the greatest chance of working with a valid mesh. 

These are some (but not all) of the improvements that we have been working on. We have also improved the head, the prongs on surface, the gems between two curves. 

MatrixGold Updates

Find a detailed description of all the improvements by clicking here:  https://www.gemvision.com/matrixgold/releasenotes 


If you want more information about MatrixGold® and solutions for your custom jewelry needs, visit Stuller.com/MatrixGold.




MatrixGold User Feature: Donna Kovalchick

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Users of Matrix, a prior Gemvision product, often ask us about switching from Matrix to MatrixGold®, our newest software.

“The path to change is best traveled when we travel together.”

-Sheryl Sandberg

In the spirit of this quote, we sought out a Matrix user who would partner with us to create educational videos about transitioning to MatrixGold from the user’s perspective. Donna Kovalchick was the ideal customer to feature.

Meet Donna Kovalchick

A photographer by trade with 21 years of experience, Donna followed a unique path that led her to jewelry. What started as a part-time position as a photographer for a local jewelry store and helping with the website and marketing turned into so much more.

Years later, the business had grown, and the owner wanted to hire an in-house CAD designer. Donna was offered the role, and she jumped on the opportunity to learn something new. Next thing she knew, she was on a plane to Stuller’s headquarters to learn Matrix 9 from Jessica Smith, Gemvision’s training developer and instructor. 

That was three-and-a-half years ago. As Donna recalls, “Learning the program was exciting. I did learn it pretty easily, and it was quite addictive.”

The Big Transition

Donna recently switched from Matrix to MatrixGold and described it as a game-changer, commenting on how the updates make her life as a designer easier. She has moved on from the small business jewelry store where she first started her career in CAD, saying, “I have realized my self-worth and that I love CAD. One-of-a-kind jewelry excites everyone, and I love being a part of that.”

As Donna begins the next chapter in her career, she is confident MatrixGold will further her interest and expertise in custom design.

Watch a video interview with Donna below:

To watch the full-length videos, login to MatrixGold Academy and go to the Designing with Donna tile. She is always looking for topics and loves suggestions from other users!


Want to hear more about MatrixGold? See more of our blog posts that share new features and customer experiences.

Details on MatrixGold’s Newest Software Update

MatrixGold Customer Discusses His Experience




Customization is the Key to Holiday Sales Success

The holiday selling season is here!

It’s likely your busiest time of year, and we want to help you create one-of-a-kind gifts for your best customers. At Gemvision, we offer two major CAD software options to design custom jewelry.

Explore Endless Options: MatrixGold®

This powerful CAD software lets you design models from scratch and explore the full depth of your creativity. If you can envision a shape, you can bring it to life. The only limit is your imagination.

MatrixGold helps you in two other big ways:

  • You get the weight, dimensions, and stone report on the final piece, which reduces haggling and helps you work within your customer’s budget.
  • You can create realistic renders and animations of the piece to WOW your customer. These renders and animations are also great for using in your social media marketing, on your website, and in your design portfolio.

Create an Experience: CounterSketch®

We know that any retailer wants to offer as many models as they can, but it’s impossible to stock all the options that customers may be looking for. With CounterSketch, you get hundreds of library designs that are ready to show to your customer and to be modified to their needs.

  • CounterSketch is perfect for inviting customers into the customization process. Whether they’re at your side or joining you remotely, they can watch you design their piece. You can make their requested changes with just a few clicks, and the design will update right before their eyes.
  • In CounterSketch, you can use and assemble freehand parts to create one-of-a-kind designs.
  • Once the design is done, you submit it to the team at Stuller. Our CAD/CAM Services handles the manufacturing and will deliver the piece to you at the manufacturing level you need: finished or unfinished, and set, semi-set, or unset.

Better Together

Do you want to create your own designs and have them ready and in stock? Bring MatrixGold and CounterSketch together for your business!

You can design in MatrixGold and then import those designs to CounterSketch. Once you have them in CounterSketch, it’s easy to show all your designs to your customers.

From there, you can show your designs from any perspective, change materials, make realistic renders, price them, and send them to Stuller for manufacturing. While we do the heavy lifting, you can keep serving your customers.

Watch one of our designers use MatrixGold and CounterSketch to create a pair of intricate earrings:


At Gemvision, we offer all the tools you need to make your customers feel like the most important person in the world. You can proudly advertise that you can make custom-designed jewelry to be delivered in time for the holiday season. Offer them nothing less than the best with CounterSketch and MatrixGold.

Happy selling!


For more information about MatrixGold, CounterSketch, and how they can benefit your business, take a look at these recent blog posts.

Details on MatrixGold’s Newest Software Updates

Take a Look Inside the July 2020 CounterSketch Update

Confidence Sells, So Know Your Software




Confidence Sells, So Know Your Software

Have any of you ever renovated your kitchen, or taken a precious family photo to be framed? Our homes and family heirlooms are important to us, and we don’t trust them to just anyone. We are looking for a contractor or framer that approaches their tools with skill and assurance. What if the framer puts on gloves before handling your photo, or the contractor comments on an essential aspect of the project that you never considered? How would you feel about proceeding with the project?

As Jewelers, our reputation is essential to our business. Customers must feel that they can trust us to complete their job confidently. Be sure that you and your staff are well trained and certain in using the tools of our trade. Your confidence will not only put customers at ease, but your ability to speak with conviction, clarity, and sincerity may be the key to closing the sale. Lots of industries, including doctors, pharmacists, and even tax accounts, do annual recurrent training. This training ensures that their skills are up to date and that they are aware of the latest and most significant advancements.

Our Gemvision training team wants to make sure that your staff is prepared and ready for whatever design challenges may walk through your door or hit your inbox. To help you prepare, Gemvision offers not only comprehensive training for beginners but also modules revolving around recent updates for those seasoned employees that only need to learn what is new. Here are a few examples of our online training that you can access from your store or home, listed by software.

CounterSketch® Online Training

  • CounterSketch Artisan Certification Curriculum: This series of 25 lessons, each with an accompanying quiz, will teach your staff everything they need to know about using CounterSketch with a customer. Once they complete all the classes and tests, they receive a CounterSketch Artisan Certification that they can print and frame and attach to their linked in profile.  
  • Watch Me Work: This series walks the student through building 14 on-trend unique designs, giving them the confidence to not only make these designs but other designs using freehand parts.   
  • Freehand Faceoff Vol.1-6: Given a theme, two designers go head to head to create unique designs. This fun yet challenging approach pushes your staff to think outside the box and imagine new ways of using existing tools and freehand parts.

MatrixGold® Academy

  • MatrixGold Artisan Curriculum: This series of 27 lessons will teach your staff everything they need to know about using MatrixGold. Including designing solitaires, eternity bands, five stone rings, and even cabochon pendants. This introductory class is a great starting point for any designers that are new to MatrixGold.
  • Matrix 9 to MatrixGold Conversion: This extensive course covers lessons on the user interface, user preferences, content management, modeling, profile editors, rendering, and much more. If you have been working in Matrix 9 and are ready to upgrade to MatrixGold, we have an online learning plan to help you with the transition.
  • Summer 2020 Update: As our development team continues to add and refine the tools in MatrixGold, you can expect great things. We separate videos for recently added features so that as you continue to learn, you can focus on what is new without having to review existing tools. This 11 lesson module teaches you to use the latest tools added to MatrixGold.

With these options and many more, there is valuable content for you and your staff to explore on Gemvision’s online training platforms. However, if you are looking for one-on-one training experience, we are happy to offer hourly training with our Gemvision training team as well. We are here to support you and your staff as you provide unparalleled service to your customers.




Details on MatrixGold’s Newest Software Update

It seems like yesterday we released MatrixGold in September 2018. Today, we’re excited to announce the newest update, MatrixGold2019.3.

We have worked to ensure MatrixGold meets the needs of every jeweler within this ever-changing industry. We want MatrixGold to be the right choice for all jewelers to help them on this journey. Through designing, budgeting, presenting, and selling, MatrixGold can be your perfect ally on every stage of this beautiful journey, from the idea to the final piece.

Take a look at some of the new tools and improvements you’ll find in the update on July 1. 

Mesh Repair

Getting your designs ready for production is very important. With the Mesh Repair tool, all of the parts will come together for an easier print. 

Texture 3D

Customers are gravitating toward having special finishes on their jewelry. This tool will help you achieve unique touches to any design to make it one of a kind.

Smart Pattern

Choose from more than 90 patterns and create spectacular designs with low weight.

Gems Between 2 Curves

 This tool will boost adding stones in your designs. Choose the boundaries, select 2 curves, and fill all that area with stones. It’s that simple! 

Gems List on Curve

Often times, customers receive stones in different sizes to create a design.  With Gems List on Curve, customers can add the stones to a design easier than ever. 

Save as Default Style

Customers now have the option to save on each tool the customer defaults to. Set any measurement and layout, and save it to your default style.  The next time you launch this tool you will have the same layout as a starter.

Signet Ring Side Profile

Take advantage of having more control when working on signet rings. The top side profile can now be viewed in this new version so users won’t have any limits when creating signet rings. 

Render

We have made a couple of big improvements in the render studio. Users will have the option to save their own materials and use the alpha channels to render the different materials by themselves and put them together later on any photo editing software.

Animation Studio

We now have new options on how the camera follows the path when making an animation to get different animation results.

With this new MatrixGold update, customers will have a powerful tool to boost their business either on the sales side or the production side; MatrixGold is the complete solution for any jewelry business that wants to be the forefront of the market needs.


Which updates are you most excited about? Let us know in the comments below!




Enhance your customer experience through Custom Solutions

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What tools do you need for your Custom Jewelry Design toolbox?

Are you wondering what is out there when it comes to custom jewelry from Stuller? Stuller is always trying to expand its customization offerings to meet you and your customer whatever your custom design needs are.

The most recent custom solutions guide (link to guide) helps you to understand all of your customization options and select the tools that are best suited for your store.

Custom-Solutions-Guide-2020-Cover-with-text

The Custom Solutions Guide walks you through five solutions, including CAD/CAM Services, 3C and Stuller Showcase, Digital Goldsmith, CounterSketch, and MatrixGold.

The guide devotes a two page spread to each solution with quotes from subject matter experts, hardware compatibility, price, and skill level information. Each solution is explained, and you can see the key features and benefits of each tool.

Here’s a glimpse at what you’ll learn:

CAD/CAM Services does the work for you

With four services to choose from Stuller’s CAD/CAM services is happy to do the hard work for you. Submit a wax or resin model, and CAD/CAM services will take care of the casting so that you don’t have to. Submit a CAD Model, and our team will grow the wax or resin and do the casting as well. See a Stuller style that you like but need a modification? Through Modify a Style, choose an existing style and request that our CAD team makes the changes to your specifications. Submit a sketch will enable you to send in an image or drawing, and our CAD team will do the CAD work for you, once approved, we will take care of manufacturing all in one place.

3C and Stuller Showcase allows you to make changes online and get retail pricing.

Don’t have what your customer is looking for in-stock? Take them to Stuller Showcase and browse Stuller’s inventory via showcase with your logo, branding, and retail pricing. While you are there, check out our 3C product, which allows you to choose, change, and create your customer’s perfect ring. Flexible 3C Designs enable you to change the finger size, metal, center stone shape, and center stones size.

Digital Goldsmith helps you to assemble the dream for the customer

With Digital Goldsmith, choose from Stuller’s extensive collection of findings and shanks to build the perfect ring for your customer using existing Stuller components. Digital Goldsmith partners with the Magnetic Ring Builder for an interactive tactile in-store experience. Digital Goldsmith is also part of Stuller Showcase, so pricing can be shown at retail cost.

CounterSketch gives your customer options to adjust or build their ring in a 3D environment.

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Interact with your customers in-store or from the comfort of their homes via a remote session. CounterSketch has a library of modifiable designs to choose from and also offers freehand parts if you wish to build your design using components. Each component can be changed and updated onscreen, so your customer instantly sees their changes, modify a library design into their ideal design.

Design their vision with MatrixGold

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MatrixGold allows you to begin with a blank canvas and design any ring your customer can imagine. No starting libraries mean unlimited possibilities and jewelry driven tools give you everything you need to design jewelry your customers will love. The latest addition of parametric history allows you to go back and modify a design at any point so you can quickly make changes to meet your customer’s requests.

Many of our customers find that one tool isn’t enough. With an ever-changing customer, often more than one tool is needed on the same day, or for that matter, the same sale. Be sure you and your staff understand all the options available so that you can say yes to your customer regardless of their custom jewelry request.

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If you are looking for ways to engage your customers and set yourself apart from your competition, consider customization, which allows you to work one-on-one with your customer to get them the design they want. Choosing the right set of tools for your store has never been easier.


What Custom Solutions are you ready to explore? Let us know in the comments below!