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Gemvision Debuts Exciting Updates

It’s the end of the month which means that it’s time we update our customers on the latest news in Gemvision®. As previously announced, Gemvision will be presenting many new releases throughout the month of August. Let me go through them one by one to give you a brief overview of what you can expect. 

The Gemvision Forum Is Back!  

Yes, we know many of our customers were eager to have the forum return, so here we are. If you have a MatrixGold® or CounterSketch® license, you may now request access at GemvisionForum.com, and we will be more than happy to welcome you into our community. We will continue to work on this forum, as we want it to be where all the MatrixGold and CounterSketch users can discuss and meet. However, users looking for support from the Gemvision site will still have to get in touch with our support lines.

Join our community at GemvisionForum.com today.

gemvision forum launch

A New Website To Use 

Our Marketing and UX Team have been working to create a more intuitive website. This website will not only just be easier to navigate through but will also have a redesigned user’s area. This space will simplify finding all the information related to licenses, installers, and subscriptions.

View our website now at Gemvision.com.

The Latest in CounterSketch  

We will be releasing a new update for CounterSketch Streaming. CounterSketch Streaming is an option that is becoming more and more popular. The reasons being that it can be launched from any computer that has a stable connection to the internet and because it’s based on a subscription service, which makes it easier to acquire. With this new release, CounterSketch Streaming will be able to import and use .3dm and .csg files. Users will be able to download the realistic renders that were taken in CounterSketch.

Shop CounterSketch now.

gemvision countersketch streaming update

Finally, MatrixGold 

MatrixGold will be released and officially running on the Rhino7 software. This means that we will be adapting the new Rhino7 functionalities as the Quadremesh and the SubD to MatrixGold. On top of this, we have made improvements, like calculating the parametric tree once you validate the command. This will improve the speed when using the parametric. Customers were also asking to be able to select the stones from the gem report tab. This is something that MatrixGold users will now be able to do.

Shop MatrixGold now.

gemvision matrixgold update

As you can see, a lot is happening at Gemvision. So, make sure to stay tuned on our digital channels to be the first ones to know!




Gemvision Looks Ahead to JCK Las Vegas

Summertime is here, and that means it’s time for JCK. This year due to COVID, JCK will happen late in August.

We like to announce good news at JCK because we meet with so many of our customers and get their feedback about the new releases.

In the last months, Gemvision has worked on different fronts. I’ll review them one by one, so you can get an idea of what we’ll present at JCK.

MatrixGold®

MatrixGold JCK Updates

We have been working to adapt MatrixGold to the new Rhino7. After a BETA period, we can now release the official version of MatrixGold on Rhino 7.

This new version brings the robust QuadRemesh algorithm that creates a beautiful quad mesh from NURBS geometry or meshes. With this new feature, you can upload STL’s in MatrixGold and create a SUB D geometry on top of it. Once you create the geometry, you can edit any part of it.

We’ve also added new models to the Clayoo library, offering you more starting points when modeling.

And we’ve adapted the new render engine to MatrixGold, giving you the Denoiser option. This adaptation makes renders faster than on Rhino6  — in fact, faster than ever!

CounterSketch®

We also have news on CounterSketch Streaming, the subscription option Gemvision offers.

CounterSketch Streaming users will now have the option to import files within CounterSketch and export any renders they create from their models. This new feature will allow them to share their designs on any digital channel — and we all know how important is this, right?

On top of this news, we’ll also present our new website and the New Gemvision Forum!!!!

The Gemvision Forum is something that many customers have been asking for a while. We are aware that we serve a great community, and we hope that the forum will be the right place where everyone can meet and share their experiences about our software.

As you can imagine, we are excited to fly to JCK and hope you can attend too.

We look forward to meeting with you to discuss Gemvision’s advances and the many ways they’ll help you work more efficiently and creatively.




The 2021 Gemvision® Virtual Summit

Join us for the 2021 Virtual Summit on June 14 – 18, 2021, hosted by Gemvision. Each session will help you to uncover emerging trends and learn about the best practices from leading jewelry experts. It truly is a learning experience for beginner and expert jewelers. These training sessions will allow you to educate yourself on many topics, including:

Uncover Trends for a Sustainable Business Strategy

There is a digital transformation in the jewelry industry that has business owners rethinking their long-term strategies. The dilemma comes from innovative technology that is changing the way most retailers are running their business.

Stay up to date with industry trends, learn about consumer buying habits, and discover Stuller’s digital solutions that will help grow your business.

Discover the Benefit of 3D Manufacturing

New manufacturing technologies create a positive break in the jewelry industry while broadening the horizon for skilled designers and jewelers. As the industry becomes more familiar with 3D printing, it increases the jewelry makers’ desire to adopt this technology.

Discover the benefits of 3D manufacturing in the jewelry-making division. Gemvision specialists will discuss the process of taking a design in MatrixGold® through to 3D printing and manufacturing.

Start Learning by Doing

If you are looking to keep a competitive advantage in today’s fast-paced environment, new training programs are available for you to learn at your own pace. These personalized experiences are popular because they offer real-time interactions with educators who can provide immediate feedback.

Explore Gemvision’s training programs and listen to successful customer stories that have helped increase company efficiency and productivity, thanks to our learning solutions.

CounterSketch®: The All-in-One Tool for Jewelers

The digital era has enabled today’s customers to have the freedom to shop anything, anytime, and anywhere. As a result, jewelers need to reinvent their traditional business models by adopting innovative technologies to engage with customers, regardless of how they shop.

Discover how CounterSketch, an intuitive and all-in-one digital tool, can be used to co-create custom designs with customers, whether they are at your side or across the country. Prepare yourself to succeed with Stuller’s CAD/CAM services.

Worldwide Jewelry Design Styles Using MatrixGold

Expand your jewelry design knowledge by learning from the MatrixGold instructors, Oriol Collelldemont, Mehmet Pekin, and Michele Turco. They will teach you the best design practices and techniques to achieve representative jewelry styles worldwide.

Discover the flexibility and power of MatrixGold’s parametric engine and dynamic commands through the design process. Continue to learn tips and tricks that allow you to boost productivity, save time, and be more efficient.

Do not miss out on this excellent opportunity to be inspired by leading keynote speakers, innovative ideas, and actionable insights to enhance your business right away. Each of the sessions is conducted via Zoom and lasts for 60 minutes. Attendees who participate in an entire session will receive 5% off their next software purchase* on Stuller.com.

*Excludes recurrent payments and training.




MatrixGold Brings Motorcycle Design to Life

David Hill is a custom jewelry designer for Coin and Jewelry Gallery in Gainesville, Florida. Open since 1981, Coin and Jewelry Gallery provides a wide variety of repair services and custom designs. 

To David, offering custom design has become the most profitable part of his jewelry business. MatrixGold®, the CAD Jewelry Software he uses, has made it incredibly easy to show his wholesale customers exactly what they will get before production, allowing him to close more sales faster. 

“MatrixGold achieves the best bespoke jewelry design, getting guidance from Gemvision training instructors.” 

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David Hill

David James Designs

David understands that gaining the proper skills to lead complex projects is critical when offering high-quality service to his customers, so he relies on the Gemvision educational team to receive personal training assistance when he needs it. 

We discuss with David to uncover how the Gemvision One-on-One training sessions helped him pull off a complex custom design job and improved his design skills. 



Q&A With David Hill

How was your learning experience with the Gemvision training instructor? 

Jessica Smith was my instructor for my original training sessions and was fantastic.  She was thorough and also helped explain some more advanced modeling techniques when completing the regular curriculum.  She took the time to make some videos explaining exactly how to model the motorcycle project, which has increased my modeling ability immensely and helped me figure out other jobs.   



Did you accomplish your goals taking the One-on-One training session? 

Absolutely! I was able to complete the custom design project and, again, also further my modeling capabilities.   



What do you think about the teaching approach?  

One-on-One training is always excellent.  The screen sharing is very helpful too. It can see exactly what the instructor is doing, and she knows whether I’m doing something correctly or incorrectly, addressing it immediately.  



What do you think is the main benefit of taking the One-onOne training sessions? 

Being able to move at your own pace and not get bored or feel pressured to keep up with others.  I had never used any 3D modeling software, and it was effortless to learn with one-on-one training.  



What improvements would you recommend to the one-on-one training sessions?  

Honestly, I cannot think of anything.  



Diamond-Studded Steel Horse



David created this motorcycle design using MatrixGold. “This was definitely the most involved project I’ve ever done. I set over 500 individual white and black diamonds in the headlight and wheels. It weighed almost 80 grams and was about 4” long when completed. And yes the wheels spin!”



To learn more about Gemvision’s training solutions, visit our website: https://www.gemvision.com/store/matrixgold/training  or send an email to sales@gemvision.com  




MatrixGold® Improves With Batch Render Feature

As we wrap up April and move “full steam ahead” to the Summer months, MatrixGold® users are enjoying several new improvements. Two new updates came out in March and it’s already helping jewelers better serve their customers. 

We have improved the batch render feature. It is a tool that many customers are using when it’s time to render different versions of the same model. We added JPG, BMP, and PNG as outputs, and the option to render using the Alpha Materials option. This option is also used to render using style, files, layers and materials. 

We know that presenting designs to the customer is important and we are always working on our render engine to better serve you. In the last update we added the focal blur feature to the render, which will allow you to produce renders that look as professional as possible. 

We have also been working on the materials the option to set up a customer’s own specific gravity for the materials. This is very important when is time to be very precise with the weight. So, from now on you can change the color and the specific gravity and save them in your materials area. From there, it can be picked up at any given time. 

When it is time to get your designs ready to print, we know that mesh repair plays a fundamental part of the process. So, we have increased the effectivity of this tool. Now we the surface step-by-step, so you get the greatest chance of working with a valid mesh. 

These are some (but not all) of the improvements that we have been working on. We have also improved the head, the prongs on surface, the gems between two curves. 

MatrixGold Updates

Find a detailed description of all the improvements by clicking here:  https://www.gemvision.com/matrixgold/releasenotes 


If you want more information about MatrixGold® and solutions for your custom jewelry needs, visit Stuller.com/MatrixGold.




Sell Online With The Help of Gemvision Custom Designs

Do you know that eCommerce has grown by 15% year- over year? In the jewelry industry, that number is even higher- 23%. We keep those stats in mind day after day at Gemvision. And because our main purpose is to help jewelers on the digital age, we keep working on providing as many tools as we can to make things even easier for our customers.   

For many years, our customers have been looking to provide the best experience to the end consumer, but what happens when these end consumers want to buy online?  Our duty is to offer solutions to these challenges. Jewelers needs tools to create jewelry from sketched and at the same time show all these creations on their online channels.

The answer… MatrixGold

With MatrixGold, you can create any design from sketches and now with the new update released this month, we have made major strides on digital renders. You can read a list of improvements available now and one of the highlights is the new batch render feature.

The new Batch Render is a new tool that allows you to load all the models that you want to render. You can apply materials, environments and select what views do you want to render. Once all these settings are applied, you just need to click the button “render” and MatrixGold will do everything else by itself. 

MatrixGold will do all the combinations between models, materials and views and will save them to your computer. The extra step of waiting for the renders to be finished until launching the next one is no more. MatrixGold will do it for you.  

Batch Render In Action

These renders can be posted online for you to sell without spending a penny to have them made for display. This makes eCommerce easy and allows you to create one-of-a-kind pieces for your one-of-a-kind customers.


Find more online now at gemvision.com




MatrixGold User Feature: Donna Kovalchick

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Users of Matrix, a prior Gemvision product, often ask us about switching from Matrix to MatrixGold®, our newest software.

“The path to change is best traveled when we travel together.”

-Sheryl Sandberg

In the spirit of this quote, we sought out a Matrix user who would partner with us to create educational videos about transitioning to MatrixGold from the user’s perspective. Donna Kovalchick was the ideal customer to feature.

Meet Donna Kovalchick

A photographer by trade with 21 years of experience, Donna followed a unique path that led her to jewelry. What started as a part-time position as a photographer for a local jewelry store and helping with the website and marketing turned into so much more.

Years later, the business had grown, and the owner wanted to hire an in-house CAD designer. Donna was offered the role, and she jumped on the opportunity to learn something new. Next thing she knew, she was on a plane to Stuller’s headquarters to learn Matrix 9 from Jessica Smith, Gemvision’s training developer and instructor. 

That was three-and-a-half years ago. As Donna recalls, “Learning the program was exciting. I did learn it pretty easily, and it was quite addictive.”

The Big Transition

Donna recently switched from Matrix to MatrixGold and described it as a game-changer, commenting on how the updates make her life as a designer easier. She has moved on from the small business jewelry store where she first started her career in CAD, saying, “I have realized my self-worth and that I love CAD. One-of-a-kind jewelry excites everyone, and I love being a part of that.”

As Donna begins the next chapter in her career, she is confident MatrixGold will further her interest and expertise in custom design.

Watch a video interview with Donna below:

To watch the full-length videos, login to MatrixGold Academy and go to the Designing with Donna tile. She is always looking for topics and loves suggestions from other users!


Want to hear more about MatrixGold? See more of our blog posts that share new features and customer experiences.

Details on MatrixGold’s Newest Software Update

MatrixGold Customer Discusses His Experience




Customization is the Key to Holiday Sales Success

The holiday selling season is here!

It’s likely your busiest time of year, and we want to help you create one-of-a-kind gifts for your best customers. At Gemvision, we offer two major CAD software options to design custom jewelry.

Explore Endless Options: MatrixGold®

This powerful CAD software lets you design models from scratch and explore the full depth of your creativity. If you can envision a shape, you can bring it to life. The only limit is your imagination.

MatrixGold helps you in two other big ways:

  • You get the weight, dimensions, and stone report on the final piece, which reduces haggling and helps you work within your customer’s budget.
  • You can create realistic renders and animations of the piece to WOW your customer. These renders and animations are also great for using in your social media marketing, on your website, and in your design portfolio.

Create an Experience: CounterSketch®

We know that any retailer wants to offer as many models as they can, but it’s impossible to stock all the options that customers may be looking for. With CounterSketch, you get hundreds of library designs that are ready to show to your customer and to be modified to their needs.

  • CounterSketch is perfect for inviting customers into the customization process. Whether they’re at your side or joining you remotely, they can watch you design their piece. You can make their requested changes with just a few clicks, and the design will update right before their eyes.
  • In CounterSketch, you can use and assemble freehand parts to create one-of-a-kind designs.
  • Once the design is done, you submit it to the team at Stuller. Our CAD/CAM Services handles the manufacturing and will deliver the piece to you at the manufacturing level you need: finished or unfinished, and set, semi-set, or unset.

Better Together

Do you want to create your own designs and have them ready and in stock? Bring MatrixGold and CounterSketch together for your business!

You can design in MatrixGold and then import those designs to CounterSketch. Once you have them in CounterSketch, it’s easy to show all your designs to your customers.

From there, you can show your designs from any perspective, change materials, make realistic renders, price them, and send them to Stuller for manufacturing. While we do the heavy lifting, you can keep serving your customers.

Watch one of our designers use MatrixGold and CounterSketch to create a pair of intricate earrings:


At Gemvision, we offer all the tools you need to make your customers feel like the most important person in the world. You can proudly advertise that you can make custom-designed jewelry to be delivered in time for the holiday season. Offer them nothing less than the best with CounterSketch and MatrixGold.

Happy selling!


For more information about MatrixGold, CounterSketch, and how they can benefit your business, take a look at these recent blog posts.

Details on MatrixGold’s Newest Software Updates

Take a Look Inside the July 2020 CounterSketch Update

Confidence Sells, So Know Your Software




Confidence Sells, So Know Your Software

Have any of you ever renovated your kitchen, or taken a precious family photo to be framed? Our homes and family heirlooms are important to us, and we don’t trust them to just anyone. We are looking for a contractor or framer that approaches their tools with skill and assurance. What if the framer puts on gloves before handling your photo, or the contractor comments on an essential aspect of the project that you never considered? How would you feel about proceeding with the project?

As Jewelers, our reputation is essential to our business. Customers must feel that they can trust us to complete their job confidently. Be sure that you and your staff are well trained and certain in using the tools of our trade. Your confidence will not only put customers at ease, but your ability to speak with conviction, clarity, and sincerity may be the key to closing the sale. Lots of industries, including doctors, pharmacists, and even tax accounts, do annual recurrent training. This training ensures that their skills are up to date and that they are aware of the latest and most significant advancements.

Our Gemvision training team wants to make sure that your staff is prepared and ready for whatever design challenges may walk through your door or hit your inbox. To help you prepare, Gemvision offers not only comprehensive training for beginners but also modules revolving around recent updates for those seasoned employees that only need to learn what is new. Here are a few examples of our online training that you can access from your store or home, listed by software.

CounterSketch® Online Training

  • CounterSketch Artisan Certification Curriculum: This series of 25 lessons, each with an accompanying quiz, will teach your staff everything they need to know about using CounterSketch with a customer. Once they complete all the classes and tests, they receive a CounterSketch Artisan Certification that they can print and frame and attach to their linked in profile.  
  • Watch Me Work: This series walks the student through building 14 on-trend unique designs, giving them the confidence to not only make these designs but other designs using freehand parts.   
  • Freehand Faceoff Vol.1-6: Given a theme, two designers go head to head to create unique designs. This fun yet challenging approach pushes your staff to think outside the box and imagine new ways of using existing tools and freehand parts.

MatrixGold® Academy

  • MatrixGold Artisan Curriculum: This series of 27 lessons will teach your staff everything they need to know about using MatrixGold. Including designing solitaires, eternity bands, five stone rings, and even cabochon pendants. This introductory class is a great starting point for any designers that are new to MatrixGold.
  • Matrix 9 to MatrixGold Conversion: This extensive course covers lessons on the user interface, user preferences, content management, modeling, profile editors, rendering, and much more. If you have been working in Matrix 9 and are ready to upgrade to MatrixGold, we have an online learning plan to help you with the transition.
  • Summer 2020 Update: As our development team continues to add and refine the tools in MatrixGold, you can expect great things. We separate videos for recently added features so that as you continue to learn, you can focus on what is new without having to review existing tools. This 11 lesson module teaches you to use the latest tools added to MatrixGold.

With these options and many more, there is valuable content for you and your staff to explore on Gemvision’s online training platforms. However, if you are looking for one-on-one training experience, we are happy to offer hourly training with our Gemvision training team as well. We are here to support you and your staff as you provide unparalleled service to your customers.




Take a Look Inside the July 2020 CounterSketch Update

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2020 has been an overwhelming year with lots of change that has forced us to learn how to approach familiar tasks in very different ways. Like building relationships with your customers when you can only see their eyes because a mask obscures the rest of their face. However, I hear from most of our users that you are improvising and learning new ways to solidify your relationships and add value.

CounterSketch has always sought to help the consumer visualize the finished custom design and provide an experience that allows the consumer to be involved in creating one of a kind pieces of jewelry.

The 2020 CounterSketch update continues on a theme of simplifying and improving the user experience without diminishing the consumer’s engagement or excitement.

We are excited to hear how these new features impact your ability to use CounterSketch.

Updated User Interface

CounterSketch is even easier to navigate; you can find what you are looking for and apply filters seamlessly. The fresh look gives you a smoother, more cohesive interaction with the software, fewer clicks, and better results.

Lab-Grown Diamonds

Now, you can shop Stuller’s entire inventory of large and melee lab-grown diamonds to add to your custom CounterSketch designs. You are providing a diamond alternative and another price point for your customer to consider.

Render Previews

Render previews allow you to review a draft of your render before completing the entire render to ensure that you have selected the best options for your render. Now, you can see what you are going to render without waiting for the render to complete so you can make adjustments and save time.

Standardized Render sizes for Social Media

Choose the platform where you plan to share your render, and CoutnerSketch will automatically update the size and resolution for the image for that platform, ensuring that it looks impressive on your social page.

Updated Order Screen

The updated order screen helps you see what information still needs to be completed so that you can submit your orders quickly without reviewing options you may not need. We have also enhanced our communication with Stuller’s API for faster pricing.

Curated Collections

Added in March, this feature allows you to merchandise the CounterSketch library so that it reflects your customers and their taste. Create a personalized tile on the CounterSketch start screen to highlight your brand. Behind the tile with your logo, select styles that are prevalent in your business. Never before has it been so easy to adapt CounterSketch to your business.

With lots to see and learn, be sure to take advantage of the CounterSketch playlists on our Gemvision Corp YouTube channel.


Which CounterSketch updates are you most excited about? Let us know in the comments below!