Tag Results: customer

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We Are Here to Help: Stuller is Still Shipping

We are receiving inquiries about delivering packages to areas that may be closed due to COVID-19. During this time, our shipping carriers such as FedEx and UPS are still in operation and we plan to continue to send out your orders as promised.  If you have made the decision to read more…

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Stuller Update on COVID-19 Actions

Dear Stuller Customers, At Stuller we value the long bond between our customers and associates. In the last two weeks we have undertaken a number of initiatives designed to protect the welfare of everyone connected through us in the jewelry industry. As a business partner and employer, we understand how important read more…

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5 Easy Ways to Build Lifetime Value with Your Customers

You just sold that engagement ring. Now what?

You’ve journeyed with your customer for the last three weeks. You’ve examined endless ring styles and narrowed multiple diamonds. And finally, your client said “I do” to the ring of her choice. But your union doesn’t end there . . .   Here are five post-sale tips to help you build lifetime customer value read more…

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How Your Jewelry Store Layout Affects the Shopping Experience

Your store's design can make customers feel at ease and entices them to stay awhile

With a lengthy background in retailing and store design, I’m always looking at how to improve a store’s environment. And I’m always amazed at how easy it is for store owners to forget how to look at their stores from a customer’s viewpoint. With independent jewelers having to compete against big box read more…

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Feature Friday – Alex Graham

The underwater adventuring author

In October, I celebrated my 5th year anniversary with Stuller. Five years – wow! While some may consider 5 years a blink-of-an-eye, and it certainly seemed to pass at that speed, it’s a significant chunk of my 26 years on this planet. While I feel very accomplished, I know there read more…

Feature Friday – Taylor Burgess

Taylor talks about her unwavering focus on the customer

I grew up in Lafayette, Louisiana but moved away to Dallas to attend the Art Institute for Fashion Design. I always had a love for art and creating things so after one year in general art studies, I decided to enter into fashion design. While in school, I worked for read more…