Tag Results: customer feature

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MatrixGold User Feature: Donna Kovalchick

Donna discusses her experience transitioning from Matrix to MatrixGold.

Users of Matrix, a prior Gemvision product, often ask us about switching from Matrix to MatrixGold®, our newest software. “The path to change is best traveled when we travel together.” -Sheryl Sandberg In the spirit of this quote, we sought out a Matrix user who would partner with us to read more…

Beyond the Glass Feature: Valerie Madison Fine Jewelry

In Seattle, Valerie Madison Fine Jewelry has made sustainability an important facet of business

Valerie Madison of Seattle-based Valerie Madison Fine Jewelry didn’t plan on entering the jewelry industry. In college, she pursued environmental science due to her deep love and respect for Earth, but along the way, she started making jewelry between classes and on weekends. “I had a knack for it and read more…

Beyond the Glass Feature: Dana’s Goldsmithing

How Canadian jeweler Dana Smith rediscovered her passion after more than 25 years of business

Dana Smith of Dana’s Goldsmithing had a successful business and committed customers. Yet leading up to 2018, she faced a creative and business crisis that led her to reimagine her store. Why? Let’s take a look at her reasoning.   Realizing Her Vision Dana sat down to identify the core reasons read more…