Submit-a-Sketch: A Stuller Customization Solution

Some of you have visited our facility here in Lafayette, Louisiana. The manufacturing plant alone measures one-third of a mile. Inside this massive structure, we have many large rooms/working areas, and one of these belongs to our CAD Team.

With low lights and quiet voices, the designers spread throughout the room work on their three computer screens. I like to think of our CAD room as an incubator for your business. Throughout the day, the team receives your designs in a variety of forms: a sketch, design file, resin or wax, or instructions to modify modified 3C design, and transform it into whatever you request, whether it’s complete manufacturing or a resin you can cast.

As custom design continues to drive the jewelry industry, it can power your growth. Our CAD/CAM Services help you achieve your goals. Customers have told us using these services is equal to adding several members to their team.

Submit-a-Sketch

Submit-a-Sketch is one of our most popular options, continuing to grow at a remarkable pace. It lets you upload a sketch or image and, in two to five days, we get back to you with a render and quote for customer approval.

The beauty of it is, you work very closely with a CAD team member to achieve exactly what your customer wants. And once you receive your customer’s approval, we can handle the manufacturing with expert finishing, stone setting, and polishing, then send it to you ready for your customer.

Track Your Projects

When you submit your sketch or image, you can easily track its progress through our CAD/CAM process by going to the My Projects tab. Depending on what stage the project is at, you can resubmit it with an edit. Be sure to follow the resubmission by updating your designer at CAD/CAM’s direct line 800-527-5057.

Text Notifications

You can also organize your custom jobs and view quotes on your smartphone by signing up to get status updates by text. Go to your My Profile tab on the CAD/CAM page and update your preferences.

Your Customization Partners

For Submit-a-Sketch or any of our other services, the CAD/CAM team is here to help no matter the level you require — whether it’s designing, prototyping, casting, setting, or finishing. We work with you every step of the way, going back and forth until your vision becomes a reality.

From start to finish, you can trust in our expertise and quality.


Want to learn more about Stuller’s CAD/CAM Services and what customization services we offer? Check out these recent blog posts.

How Stuller’s CAD/CAM Services Makes Custom More Efficient

How to Customize Bridal Jewelry With Modify a Style




Sell Online With The Help of Gemvision Custom Designs

Do you know that eCommerce has grown by 15% year- over year? In the jewelry industry, that number is even higher- 23%. We keep those stats in mind day after day at Gemvision. And because our main purpose is to help jewelers on the digital age, we keep working on providing as many tools as we can to make things even easier for our customers.   

For many years, our customers have been looking to provide the best experience to the end consumer, but what happens when these end consumers want to buy online?  Our duty is to offer solutions to these challenges. Jewelers needs tools to create jewelry from sketched and at the same time show all these creations on their online channels.

The answer… MatrixGold

With MatrixGold, you can create any design from sketches and now with the new update released this month, we have made major strides on digital renders. You can read a list of improvements available now and one of the highlights is the new batch render feature.

The new Batch Render is a new tool that allows you to load all the models that you want to render. You can apply materials, environments and select what views do you want to render. Once all these settings are applied, you just need to click the button “render” and MatrixGold will do everything else by itself. 

MatrixGold will do all the combinations between models, materials and views and will save them to your computer. The extra step of waiting for the renders to be finished until launching the next one is no more. MatrixGold will do it for you.  

Batch Render In Action

These renders can be posted online for you to sell without spending a penny to have them made for display. This makes eCommerce easy and allows you to create one-of-a-kind pieces for your one-of-a-kind customers.


Find more online now at gemvision.com




How to Customize Bridal Jewelry With Modify a Style

As one of the top proposal dates of the year, Valentine’s Day is an important time of the year for the jewelry industry. With custom-designed jewelry only growing more popular, offering customization as one of your services is a guaranteed way to boost sales and build your reputation as your area’s go-to jeweler for all things custom.

But if you think you need to buy expensive equipment to offer customization, we have great news: Stuller’s Modify a Style service makes it easy for you to offer customized engagement rings to any customer. Available through our CAD/CAM Services team, Modify a Style is your solution to any custom request.

Start With the Basics

Your journey starts with a flexible 3C design on the Stuller website.

These designs, marked out with the light blue 3C badge, indicate that a specific style is a flexible 3C design. What this means is you can change the center stone shape, center stone size, ring size, and metal quality of that chosen style. Almost immediately, the on-screen render will update to reflect your changes.

For example, if you have a solitaire-style ring and want to change the center from a five-millimeter round diamond to a seven-millimeter round morganite, you can make the switch and rapidly get a new visual — right before your customer’s eyes.

But what if those options aren’t enough to achieve their dream ring? What if they need something a little extra special?

Enter: Modify a Style

When you want to customize a flexible 3C design beyond the options you see online, Stuller’s CAD/CAM Services can make those changes for you. With Modify a Style, you choose an existing style and request that our CAD/CAM team make the changes to your specifications. There are two ways to do this:

  1. Click Modify This Style beneath the product’s image on the left side of your screen.
  2. Grab the product’s SKU number and visit the Modify a Style form directly here.

Endless Possibilities

From needing a special setting for a customer’s unusual stone to wanting to change up the details on an existing flexible 3C design, the customization possibilities are truly endless with Modify a Style.

You’ll receive a quote and a render within 48 hours (two business days). Once we have your approval, our expert team of manufacturers and designers will get to work on your jewelry, working back and forth with you each step of the process until the ring is perfect.

Whether you want the final piece delivered to you set, unset, or semi-set and unfinished or perfectly polished, Stuller’s CAD/CAM Services work for you to make any bridal dream come true.

Other CAD/CAM Services

Journey of a Ring Jewelry CAD and Modeling Wax

In addition to Modify a Style, Stuller offers three other ways you can customize with our CAD/CAM experts:

  • Submit a Model lets you send in a resin or wax model. CAD/CAM Services will take care of the casting so that you don’t have to.
  • Submit a CAD Model lets you send in a render that Stuller will then grow as a wax or resin, then cast if you desire.
  • Submit a Sketch enables you to send in an image or drawing. Our design team will do the CAD work for you, and once approved, we can take care of manufacturing — from start to finish, all in one place.

Browse our flexible 3C bridal styles on Stuller.com.


Check out these blog posts that detail customization solutions Stuller offers.

How Stuller’s CAD/CAM Services Makes Custom More Efficient

Enhance Your Customer Experience Through Custom Solutions




Customization is the Key to Holiday Sales Success

The holiday selling season is here!

It’s likely your busiest time of year, and we want to help you create one-of-a-kind gifts for your best customers. At Gemvision, we offer two major CAD software options to design custom jewelry.

Explore Endless Options: MatrixGold®

This powerful CAD software lets you design models from scratch and explore the full depth of your creativity. If you can envision a shape, you can bring it to life. The only limit is your imagination.

MatrixGold helps you in two other big ways:

  • You get the weight, dimensions, and stone report on the final piece, which reduces haggling and helps you work within your customer’s budget.
  • You can create realistic renders and animations of the piece to WOW your customer. These renders and animations are also great for using in your social media marketing, on your website, and in your design portfolio.

Create an Experience: CounterSketch®

We know that any retailer wants to offer as many models as they can, but it’s impossible to stock all the options that customers may be looking for. With CounterSketch, you get hundreds of library designs that are ready to show to your customer and to be modified to their needs.

  • CounterSketch is perfect for inviting customers into the customization process. Whether they’re at your side or joining you remotely, they can watch you design their piece. You can make their requested changes with just a few clicks, and the design will update right before their eyes.
  • In CounterSketch, you can use and assemble freehand parts to create one-of-a-kind designs.
  • Once the design is done, you submit it to the team at Stuller. Our CAD/CAM Services handles the manufacturing and will deliver the piece to you at the manufacturing level you need: finished or unfinished, and set, semi-set, or unset.

Better Together

Do you want to create your own designs and have them ready and in stock? Bring MatrixGold and CounterSketch together for your business!

You can design in MatrixGold and then import those designs to CounterSketch. Once you have them in CounterSketch, it’s easy to show all your designs to your customers.

From there, you can show your designs from any perspective, change materials, make realistic renders, price them, and send them to Stuller for manufacturing. While we do the heavy lifting, you can keep serving your customers.

Watch one of our designers use MatrixGold and CounterSketch to create a pair of intricate earrings:


At Gemvision, we offer all the tools you need to make your customers feel like the most important person in the world. You can proudly advertise that you can make custom-designed jewelry to be delivered in time for the holiday season. Offer them nothing less than the best with CounterSketch and MatrixGold.

Happy selling!


For more information about MatrixGold, CounterSketch, and how they can benefit your business, take a look at these recent blog posts.

Details on MatrixGold’s Newest Software Updates

Take a Look Inside the July 2020 CounterSketch Update

Confidence Sells, So Know Your Software




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Take a Look Inside the July 2020 CounterSketch Update

2020 has been an overwhelming year with lots of change that has forced us to learn how to approach familiar tasks in very different ways. Like building relationships with your customers when you can only see their eyes because a mask obscures the rest of their face. However, I hear from most of our users that you are improvising and learning new ways to solidify your relationships and add value.

CounterSketch has always sought to help the consumer visualize the finished custom design and provide an experience that allows the consumer to be involved in creating one of a kind pieces of jewelry.

The 2020 CounterSketch update continues on a theme of simplifying and improving the user experience without diminishing the consumer’s engagement or excitement.

We are excited to hear how these new features impact your ability to use CounterSketch.

Updated User Interface

CounterSketch is even easier to navigate; you can find what you are looking for and apply filters seamlessly. The fresh look gives you a smoother, more cohesive interaction with the software, fewer clicks, and better results.

Lab-Grown Diamonds

Now, you can shop Stuller’s entire inventory of large and melee lab-grown diamonds to add to your custom CounterSketch designs. You are providing a diamond alternative and another price point for your customer to consider.

Render Previews

Render previews allow you to review a draft of your render before completing the entire render to ensure that you have selected the best options for your render. Now, you can see what you are going to render without waiting for the render to complete so you can make adjustments and save time.

Standardized Render sizes for Social Media

Choose the platform where you plan to share your render, and CoutnerSketch will automatically update the size and resolution for the image for that platform, ensuring that it looks impressive on your social page.

Updated Order Screen

The updated order screen helps you see what information still needs to be completed so that you can submit your orders quickly without reviewing options you may not need. We have also enhanced our communication with Stuller’s API for faster pricing.

Curated Collections

Added in March, this feature allows you to merchandise the CounterSketch library so that it reflects your customers and their taste. Create a personalized tile on the CounterSketch start screen to highlight your brand. Behind the tile with your logo, select styles that are prevalent in your business. Never before has it been so easy to adapt CounterSketch to your business.

With lots to see and learn, be sure to take advantage of the CounterSketch playlists on our Gemvision Corp YouTube channel.


Which CounterSketch updates are you most excited about? Let us know in the comments below!




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How Stuller’s CAD/CAM Services Makes Custom More Efficient

Whether it’s because you don’t have the equipment, the capacity, the know-how, or even just the desire, taking a jewelry design from your mind to something wearable can be immensely challenging. From sketch to CAD to model to cast piece and finishing, custom design is an intensive, all-hands-on-deck process.

But you don’t have to do it all by yourself — because Stuller’s CAD/CAM Services has your back and offers a variety of services for any design or manufacturing level you need.

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4 Ways CAD/CAM Services Helps You

1. Submit a Resin/Wax Model

When you submit a wax or resin model, our team will cast the piece so that you don’t have to. Within one business day of receiving your model, we’ll get back to you with a quote.

Alternatively, if you prefer to do the 3D printing yourself, you can send us a resin to cast as a semi-polished tumbled casting.

2. Submit a CAD File

Send us your CAD file, and we’ll do the heavy lifting.

Similarly to the above, when you submit your CAD file, our team will cast the piece and grow the wax or resin as well. From there, we can manufacture it to completion.

3. Modify a Style

See a Stuller style that you like but need a modification? Through Modify a Style, you can request our CAD team make the changes to your specifications.

We can modify any Stuller design that has a CAD file, which will help you keep less live inventory in your store. You’ll receive a quote and render within 24 hours.

4. Submit a Sketch

Submit a Sketch enables you to send in an image or drawing, and our CAD team will do the work for you. Once approved, we will take care of manufacturing all in one place.

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Center Stone Scan

Stuller is always working to raise the bar in creating and executing custom orders. We offer a complimentary 3D scan when you use one of our diamonds or gemstones for CAD/CAM orders. Processing orders can be done same day.

 

Easily Track Your Jobs

Once a project has been submitted, you can easily track the progress happening at our global headquarters. Head to the My Projects tab for a look at the progress. There, you can also resubmit jobs.

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SMS Notifications

Did you know Stuller offers easy ways to organize your custom jobs and view quotes from your mobile device?

Through SMS text notifications, you can get status updates on the jobs you submit to our team. Check the boxes in the My Profile section of the CAD/CAM page to update your preferences. 

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The CAD/CAM team is here for you no matter the level of help you require — whether it’s designing, prototyping, casting, setting, or finishing. We work with you every step of the way, going back and forth until your vision becomes reality.

From start to finish, you can trust in our expertise and quality.

For more on all of the options CAD/CAM Services offers, check out our 2020 Custom Solutions Guide.


What’s your go-to CAD/CAM service? Let us know in the comments below!




Details on MatrixGold’s Newest Software Update

It seems like yesterday we released MatrixGold in September 2018. Today, we’re excited to announce the newest update, MatrixGold2019.3.

We have worked to ensure MatrixGold meets the needs of every jeweler within this ever-changing industry. We want MatrixGold to be the right choice for all jewelers to help them on this journey. Through designing, budgeting, presenting, and selling, MatrixGold can be your perfect ally on every stage of this beautiful journey, from the idea to the final piece.

Take a look at some of the new tools and improvements you’ll find in the update on July 1. 

Mesh Repair

Getting your designs ready for production is very important. With the Mesh Repair tool, all of the parts will come together for an easier print. 

Texture 3D

Customers are gravitating toward having special finishes on their jewelry. This tool will help you achieve unique touches to any design to make it one of a kind.

Smart Pattern

Choose from more than 90 patterns and create spectacular designs with low weight.

Gems Between 2 Curves

 This tool will boost adding stones in your designs. Choose the boundaries, select 2 curves, and fill all that area with stones. It’s that simple! 

Gems List on Curve

Often times, customers receive stones in different sizes to create a design.  With Gems List on Curve, customers can add the stones to a design easier than ever. 

Save as Default Style

Customers now have the option to save on each tool the customer defaults to. Set any measurement and layout, and save it to your default style.  The next time you launch this tool you will have the same layout as a starter.

Signet Ring Side Profile

Take advantage of having more control when working on signet rings. The top side profile can now be viewed in this new version so users won’t have any limits when creating signet rings. 

Render

We have made a couple of big improvements in the render studio. Users will have the option to save their own materials and use the alpha channels to render the different materials by themselves and put them together later on any photo editing software.

Animation Studio

We now have new options on how the camera follows the path when making an animation to get different animation results.

With this new MatrixGold update, customers will have a powerful tool to boost their business either on the sales side or the production side; MatrixGold is the complete solution for any jewelry business that wants to be the forefront of the market needs.


Which updates are you most excited about? Let us know in the comments below!




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Enhance your customer experience through Custom Solutions

What tools do you need for your Custom Jewelry Design toolbox?

Are you wondering what is out there when it comes to custom jewelry from Stuller? Stuller is always trying to expand its customization offerings to meet you and your customer whatever your custom design needs are.

The most recent custom solutions guide (link to guide) helps you to understand all of your customization options and select the tools that are best suited for your store.

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The Custom Solutions Guide walks you through five solutions, including CAD/CAM Services, 3C and Stuller Showcase, Digital Goldsmith, CounterSketch, and MatrixGold.

The guide devotes a two page spread to each solution with quotes from subject matter experts, hardware compatibility, price, and skill level information. Each solution is explained, and you can see the key features and benefits of each tool.

Here’s a glimpse at what you’ll learn:

CAD/CAM Services does the work for you

With four services to choose from Stuller’s CAD/CAM services is happy to do the hard work for you. Submit a wax or resin model, and CAD/CAM services will take care of the casting so that you don’t have to. Submit a CAD Model, and our team will grow the wax or resin and do the casting as well. See a Stuller style that you like but need a modification? Through Modify a Style, choose an existing style and request that our CAD team makes the changes to your specifications. Submit a sketch will enable you to send in an image or drawing, and our CAD team will do the CAD work for you, once approved, we will take care of manufacturing all in one place.

3C and Stuller Showcase allows you to make changes online and get retail pricing.

Don’t have what your customer is looking for in-stock? Take them to Stuller Showcase and browse Stuller’s inventory via showcase with your logo, branding, and retail pricing. While you are there, check out our 3C product, which allows you to choose, change, and create your customer’s perfect ring. Flexible 3C Designs enable you to change the finger size, metal, center stone shape, and center stones size.

Digital Goldsmith helps you to assemble the dream for the customer

With Digital Goldsmith, choose from Stuller’s extensive collection of findings and shanks to build the perfect ring for your customer using existing Stuller components. Digital Goldsmith partners with the Magnetic Ring Builder for an interactive tactile in-store experience. Digital Goldsmith is also part of Stuller Showcase, so pricing can be shown at retail cost.

CounterSketch gives your customer options to adjust or build their ring in a 3D environment.

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Interact with your customers in-store or from the comfort of their homes via a remote session. CounterSketch has a library of modifiable designs to choose from and also offers freehand parts if you wish to build your design using components. Each component can be changed and updated onscreen, so your customer instantly sees their changes, modify a library design into their ideal design.

Design their vision with MatrixGold

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MatrixGold allows you to begin with a blank canvas and design any ring your customer can imagine. No starting libraries mean unlimited possibilities and jewelry driven tools give you everything you need to design jewelry your customers will love. The latest addition of parametric history allows you to go back and modify a design at any point so you can quickly make changes to meet your customer’s requests.

Many of our customers find that one tool isn’t enough. With an ever-changing customer, often more than one tool is needed on the same day, or for that matter, the same sale. Be sure you and your staff understand all the options available so that you can say yes to your customer regardless of their custom jewelry request.

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If you are looking for ways to engage your customers and set yourself apart from your competition, consider customization, which allows you to work one-on-one with your customer to get them the design they want. Choosing the right set of tools for your store has never been easier.


What Custom Solutions are you ready to explore? Let us know in the comments below!




MatrixGold Customer Discusses His Experience

Roger Kitchens has seen the jewelry industry change quite a bit during his 40 years in the industry. He’s watched computer-aided design (CAD) become an industry norm and has implemented CAD software into his business so that he can offer custom design. To work on his designs, Roger has used various software, and he currently uses MatrixGold.

I chatted with Roger to learn more about his experience with MatrixGold and the design success it’s brought him. 

Roger, thank you so much for speaking with me! Let’s start with a your background. What experience do you have in the jewelry trade?

I started working as a jeweler when I was 19 years old. I am now 69 years old and still working. I’ve worked as bench jeweler for 45 years, doing repairs, fabrication, wax carving, and casting. Ten years ago, I purchased RhinoGold 1.0, opening my path to CAD.  

What is your business model? Designing with MatrixGold Roger Kitchens Studio

I work from my home office, creating models for three retail stores. Through email, I receive the sketch, stone information, and specifications. Using cloud storage, the STL files are easily accessed for the store to print, cast, and finish the project. Some models are printed on my LCD Printer and shipped to the store.

Which software do you use? 

I purchased Matrix 8 and later Matrix 9, giving me a vast toolbox. In September 2019, I purchased MatrixGold, adding parametric history to my toolbox. Now, MatrixGold is my toolbox.

How does MatrixGold help with your design process and everyday work?

Using online desktop viewing allows me to make real-time changes for my client. Parametric history allows me to make changes without having to recreate the model sections.

Parametric history also allows me to create models in sections, mirroring those sections to create the complete model. I can import parts from my collection and assemble a model. I can easily edit the model, changing finger size, stone sizes, and other variables.

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Designing with MatrixGold Roger Kitchens Ring

What do you think are top features of MatrixGold?

The user interface offers easy navigation, and the desktop layout is easy to customize.

We create updates based on the customer’s needs. What do you think should be next for MatrixGold?

I miss many features from Matrix 9. The Gem List on Curve is probably the one I used most frequently. Many of my projects are using the customers’ diamonds. I could add stones by individual sizes and counts rather than trying to graduate the stones in MatrixGold.

I’d also like the ability to create more flexibility when using the signet ring builder with control points on the shank curves. Adding a Euro shank outside profile to a cathedral ring rail would also be great.

Designing with MatrixGold Roger Kitchens Ring 2

Stay tuned, Roger. I assure you we are working on a few of those updates and hope to have them in the coming weeks! Thank you for being one of the great designers in our community!


A huge thank you to Roger and his insight into using and working with MatrixGold. For more on Roger’s history in the industry as well as his designs, click here.




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Boost Your Efficiency With Stuller’s Metal Stamping Service

Custom metal stampings are a great way to create custom designs, make a line of jewelry unique to your store, and offer personalization to customers. Stuller’s metal stamping program wil allow you to quickly and consistently offer unique stampings for your customers. 

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How It Works

Creating custom stampings is easy.

Once you are set on a design, email your design to our expert production team. After our verification team reviews your design, you’ll receive a proof and quote within 24 hours.  

Custom Metal Stampings

From there, we’ll create a specific item number for your design, where you can place orders and use next-day shipping to receive your finished stampings within 3 to 5 days. Engraving options are also available in a variety of price points. 

 

Endless Options

Our custom metal stampings range in size from 10 to 30 gauge (B&S Gauges). Available metal qualities include:

  • 10K yellow, white, and rose gold
  • 14K yellow, white, rose, and palladium white gold
  • 18K yellow, white, rose, and palladium white gold
  • Platinum ruthenium

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For more information on Stuller’s custom metal stamping program, click here.