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5 Tips to Kickstart Your Jewelry Repair Business

Maximize repair to boost your profitability

Few can argue that jewelry repair is an underlying revenue stream that pays the bills when things get slow. In fact, repair averages anywhere from 10-15% in monthly revenue, peaking in January. That’s right, you know all too well about the post-Christmas sizing, modifications, engravings, and enhancements that waltz through read more…

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A Simple Guide to Choosing Your Chain [INFOGRAPHIC]

Download this FREE infographic to walk your customers through the selection process

Imagine a customer bursts into your store proclaiming, “I want a chain!” The following dialogue is sure to follow as you guide your new customer to the perfect chain selection–   “What style chain would you like? Well, there’s box chain, cable chain, rope chain, wheat chain — we have several read more…

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Zale’s Tales

Stanley discusses Bitcoin, Meghan Markle, and more in his 2018 diamond outlook

I’m writing this as I reflect on 2017, catch my breath, and prepare for an exciting year. The 2018 diamond outlook is bright. And while change is constant, it’s the pace of change that continues to accelerate. 2017 in review The big story of 2017 has been undisclosed lab-grown diamonds (ULGD’s) read more…

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Chatham – Architects of the Gem Growing Industry

Offering a wide range of created gemstones of the very best cut and color

A Legacy The 8th Wonder of the World We all took chemistry in high school. And while a small handful of us aced it with flying colors, I think it’s safe to say most were just happy we didn’t burn the school down! Well, did you know that back in read more…

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School Your Sales Staff with CounterSketch Training

Cover the core tools you'll use every day working with this powerful software

Did you know 45% of today’s engagement rings are custom designed? Fortunately for your business, custom can command higher prices. And with the just-in-time manufacturing process and virtual inventory that comes along with CounterSketch®, you can expect lower overhead and therefore higher margins. So custom is a win for you and your read more…

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Grab the Top Golden Globe Jewelry Trends Here

6 fashion statements from the 75th Annual Golden Globe Awards

Did you happen to catch last night’s 75th annual Golden Globe Awards? The show kicked off awards season in a major way, highlighting big trends and an even bigger message. In case you missed it, the night’s theme followed the Time’s Up initiative — a rally to combat harassment and read more…

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Stuller’s Top 5 Platinum Questions Answered

Tips on all things platinum: soldering, polishing, and more

What’s not to love about platinum? It’s the densest of the precious metals, can stand up to a lifetime of everyday wear, and is even hypoallergenic, making it a perfect pick for any bride. Take the time to become a platinum expert. As you master working with platinum, you can also read more…

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Sell With a Story: Ametrine

Quartz is one of the earth’s most common minerals, and ametrine is a quartz gem, like the amethyst and citrine that combine to create it. That should mean it’s common, right? Guess what? Nothing could be farther from the truth. Ametrine’s unusual coloration and rarity place it in a class read more…

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2018 Millennial Engagement Trends to Watch This Year

The Jewel Princess shares her predictions for the new year

Tammy Dominik, aka The Jewel Princess, shares her projections for 2018 Millennial engagement trends. Read her take on what we’ll see this year and admire her custom designs paired with matching Stuller styles below.   We’ve always been told that Millennials do things differently from prior generations, and when it comes to read more…

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How to Wow Your Customers With Watch Polishing

Take extra time that your competitors don’t to make those watches pop!

“Wow! My watch looks great!”   Don’t you just love to hear those words from your customer after you deliver their watch repair? The customer’s first impression of the service you have provided often sets the tone for the rest of the season. A great looking polished and refined case read more…

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