From the Bench™

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5 Tips to Kickstart Your Jewelry Repair Business

Maximize repair to boost your profitability

Few can argue that jewelry repair is an underlying revenue stream that pays the bills when things get slow. In fact, repair averages anywhere from 10-15% in monthly revenue, peaking in January. That’s right, you know all too well about the post-Christmas sizing, modifications, engravings, and enhancements that waltz through read more…

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A Simple Guide to Choosing Your Chain [INFOGRAPHIC]

Download this FREE infographic to walk your customers through the selection process

Imagine a customer bursts into your store proclaiming, “I want a chain!” The following dialogue is sure to follow as you guide your new customer to the perfect chain selection–   “What style chain would you like? Well, there’s box chain, cable chain, rope chain, wheat chain — we have several read more…

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Stuller’s Top 5 Platinum Questions Answered

Tips on all things platinum: soldering, polishing, and more

What’s not to love about platinum? It’s the densest of the precious metals, can stand up to a lifetime of everyday wear, and is even hypoallergenic, making it a perfect pick for any bride. Take the time to become a platinum expert. As you master working with platinum, you can also read more…

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A Step-by-Step Guide to Working With Platinum

Tools and techniques to make the job a whole lot easier

Platinum in its finished state is an absolutely beautiful metal. It can also be a little tricky when working it due to the softness of the metal. Knowing what tools and techniques to use can make the job a whole lot easier. There are a few things you need to know read more…

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Upsell With Watchbands to Bolster Your Bottom Line

Excite your customers with a new-looking watch at a 3x markup

This winter is shaping up to be pretty historic, with most of the country buried under heaps of snow and icy winds. But is your business suffering from the cold weather blues, too? If you are experiencing a slump in sales, don’t worry—we’ve got you covered. Your watch repair business may bring read more…

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How to Wow Your Customers With Watch Polishing

Take extra time that your competitors don’t to make those watches pop!

“Wow! My watch looks great!”   Don’t you just love to hear those words from your customer after you deliver their watch repair? The customer’s first impression of the service you have provided often sets the tone for the rest of the season. A great looking polished and refined case read more…

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The Complete Guide to Operating Your New GemCam

Introducing new imaging technology to view and sell your diamonds and gemstones

We know that sometimes selling loose diamonds and gemstones can be challenging for jewelers. After all, customers aren’t quite as adept at viewing stones through a loupe. The new GemCam™ Imaging System is sure to aid gemstone buyers on the road, master jewelers in their store, hobbyists, and everyone in between. Stuller read more…

2017 Bench Jeweler Workshop Wrap-Up

A weekend of enlightening education and exciting competition

This past weekend, Stuller opened its doors to over 200 jewelers for its Bench Jeweler Workshop. Attendees sat through a multitude of classes touching topics from stone grading and identification, digital technology, product demonstrations and training, and all things in between. Factory tours throughout the weekend gave a glimpse of read more…

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Meet Jonathan Smiddy – The Returning Competitor

Last year’s Battle of the Benches ® contestant returns

This year’s Battle of the Benches® competition is right around the corner, kicking off March 24th. Among the contestants is Jonathan Smiddy, a seasoned jewelsmith with over twenty-two years of experience under his belt. A bench jeweler at Robson’s Diamond Jewelers in Baytown, Texas, he spends his days repairing precious pieces read more…

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